[Pidgin] #10316: Unable to connect to Gtalk

Pidgin trac at pidgin.im
Wed Sep 16 12:47:27 EDT 2009


#10316: Unable to connect to Gtalk
--------------------------+-------------------------------------------------
 Reporter:  thomas.rasoa  |        Owner:  deryni
     Type:  defect        |       Status:  new   
Milestone:                |    Component:  XMPP  
  Version:  2.6.2         |   Resolution:        
 Keywords:                |  
--------------------------+-------------------------------------------------
Changes (by QuLogic):

  * owner:  rekkanoryo => deryni
  * component:  unclassified => XMPP


Old description:

> I am unable to connect to Gtalk and I tried everything i found here like
> add the libpurpple.dll but it still does not work.
> When I use another soft like Trillian it works well so I really do not
> understand what is happening.
> Here is my Debug Window :
> (11:24:41) account: Connecting to account thomas.rasoa at gmail.com/.
> (11:24:41) connection: Connecting. gc = 03F1F0F8
> (11:24:41) dnssrv: querying SRV record for gmail.com: _xmpp-
> client._tcp.gmail.com
> (11:24:43) util: Writing file prefs.xml to directory
> C:\Users\thomas.rasoa\AppData\Roaming\.purple
> (11:24:43) util: Writing file
> C:\Users\thomas.rasoa\AppData\Roaming\.purple\prefs.xml
> (11:24:46) util: Writing file accounts.xml to directory
> C:\Users\thomas.rasoa\AppData\Roaming\.purple
> (11:24:46) util: Writing file
> C:\Users\thomas.rasoa\AppData\Roaming\.purple\accounts.xml
> (11:24:53) dnssrv: Couldn't look up SRV record. This operation returned
> because the timeout period expired. (1460).
> (11:24:53) dnsquery: Performing DNS lookup for gmail.com
> (11:24:53) dnsquery: IP resolved for gmail.com
> (11:24:53) proxy: Attempting connection to 209.85.225.83
> (11:24:53) proxy: Connecting to gmail.com:5222 with no proxy
> (11:24:53) proxy: Connection in progress
> (11:25:14) proxy: Connecting to gmail.com:5222.
> (11:25:14) proxy: Error connecting to gmail.com:5222 (Connection timed
> out.).
> (11:25:14) proxy: Connection attempt failed: Connection timed out.
> (11:25:14) jabber: Couldn't connect directly to gmail.com. Trying to find
> alternative connection methods, like BOSH.
> (11:25:14) dnssrv: querying TXT record for gmail.com:
> _xmppconnect.gmail.com
> (11:25:26) dnssrv: Couldn't look up TXT record. This operation returned
> because the timeout period expired. (1460).
> (11:25:26) connection: Connection error on 03F1F0F8 (reason: 0
> description: Unable to find alternative XMPP connection methods after
> failing to connect directly.)
> (11:25:26) account: Disconnecting account thomas.rasoa at gmail.com/
> (026FEE60)
> (11:25:26) connection: Disconnecting connection 03F1F0F8
> (11:25:26) connection: Destroying connection 03F1F0F8
> (11:25:31) util: Writing file accounts.xml to directory
> C:\Users\thomas.rasoa\AppData\Roaming\.purple
> (11:25:31) util: Writing file
> C:\Users\thomas.rasoa\AppData\Roaming\.purple\accounts.xml
>
> Thanks

New description:

 I am unable to connect to Gtalk and I tried everything i found here like
 add the libpurpple.dll but it still does not work.
 When I use another soft like Trillian it works well so I really do not
 understand what is happening.
 Here is my Debug Window :
 {{{
 (11:24:41) account: Connecting to account thomas.rasoa at gmail.com/.
 (11:24:41) connection: Connecting. gc = 03F1F0F8
 (11:24:41) dnssrv: querying SRV record for gmail.com: _xmpp-
 client._tcp.gmail.com
 (11:24:43) util: Writing file prefs.xml to directory
 C:\Users\thomas.rasoa\AppData\Roaming\.purple
 (11:24:43) util: Writing file
 C:\Users\thomas.rasoa\AppData\Roaming\.purple\prefs.xml
 (11:24:46) util: Writing file accounts.xml to directory
 C:\Users\thomas.rasoa\AppData\Roaming\.purple
 (11:24:46) util: Writing file
 C:\Users\thomas.rasoa\AppData\Roaming\.purple\accounts.xml
 (11:24:53) dnssrv: Couldn't look up SRV record. This operation returned
 because the timeout period expired. (1460).
 (11:24:53) dnsquery: Performing DNS lookup for gmail.com
 (11:24:53) dnsquery: IP resolved for gmail.com
 (11:24:53) proxy: Attempting connection to 209.85.225.83
 (11:24:53) proxy: Connecting to gmail.com:5222 with no proxy
 (11:24:53) proxy: Connection in progress
 (11:25:14) proxy: Connecting to gmail.com:5222.
 (11:25:14) proxy: Error connecting to gmail.com:5222 (Connection timed
 out.).
 (11:25:14) proxy: Connection attempt failed: Connection timed out.
 (11:25:14) jabber: Couldn't connect directly to gmail.com. Trying to find
 alternative connection methods, like BOSH.
 (11:25:14) dnssrv: querying TXT record for gmail.com:
 _xmppconnect.gmail.com
 (11:25:26) dnssrv: Couldn't look up TXT record. This operation returned
 because the timeout period expired. (1460).
 (11:25:26) connection: Connection error on 03F1F0F8 (reason: 0
 description: Unable to find alternative XMPP connection methods after
 failing to connect directly.)
 (11:25:26) account: Disconnecting account thomas.rasoa at gmail.com/
 (026FEE60)
 (11:25:26) connection: Disconnecting connection 03F1F0F8
 (11:25:26) connection: Destroying connection 03F1F0F8
 (11:25:31) util: Writing file accounts.xml to directory
 C:\Users\thomas.rasoa\AppData\Roaming\.purple
 (11:25:31) util: Writing file
 C:\Users\thomas.rasoa\AppData\Roaming\.purple\accounts.xml
 }}}
 Thanks

--

-- 
Ticket URL: <http://developer.pidgin.im/ticket/10316#comment:1>
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