[Pidgin] #11462: VPN Disconnection Issue

[Pidgin]

#11462: VPN Disconnection Issue
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 Reporter:  HugheJass     |     Owner:  rekkanoryo
     Type:  defect        |    Status:  new       
Component:  unclassified  |   Version:  2.6.6     
 Keywords:                |  
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 I've seen other tickets about issues like this, but I'd like to ask a
 different question.

 We have a small OpenFire server on our network for an internal IM solution
 using XMPP.  I have a few users that can't connect via VPN, but then they
 can connect when they get back in the office.  I can't say its a routing
 issue because most of us can connect just fine through VPN.

 One user uninstalled the app, deleted everything from %appdata%\.purple
 and %programfiles\pidgin, reinstalled - then he could connect just fine
 from home.

 My question is:  What file(s) might I be able to delete that Pidgin would
 recreate instead of blowing away the whole installation?  I'm hoping
 someone has a quick answer that I can script.  Can I delete a quick config
 file?  I've tried deleting the contents of
 .purple\certificates\x509\tls_peers and that didn't help.

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Ticket URL: <http://developer.pidgin.im/ticket/11462>
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