[Pidgin] #11258: Unable to find alternative XMPP

[Pidgin]

#11258: Unable to find alternative XMPP
-----------------------------+----------------------------------------------
 Reporter:  estonthejob2010  |        Owner:  deryni
     Type:  defect           |       Status:  new   
Milestone:                   |    Component:  XMPP  
  Version:  2.6.5            |   Resolution:        
 Keywords:                   |  
-----------------------------+----------------------------------------------
Changes (by QuLogic):

  * owner:  rekkanoryo => deryni
  * component:  unclassified => XMPP


Old description:

> I am getting the following message:
>
> unable to find alternative XMPP connection
>

> Here's my debug log:
>
> (10:47:31) account: Connecting to account
> onthejob2010 at typists.quicktate.com/qt.
> (10:47:31) connection: Connecting. gc = 02C0EA08
> (10:47:31) dnssrv: querying SRV record for typists.quicktate.com: _xmpp-
> client._tcp.typists.quicktate.com
> (10:47:31) util: Writing file accounts.xml to directory C:\Documents and
> Settings\Debbie\Application Data\.purple
> (10:47:31) util: Writing file C:\Documents and
> Settings\Debbie\Application Data\.purple\accounts.xml
> (10:47:31) util: Writing file blist.xml to directory C:\Documents and
> Settings\Debbie\Application Data\.purple
> (10:47:31) util: Writing file C:\Documents and
> Settings\Debbie\Application Data\.purple\blist.xml
> (10:47:31) dnssrv: Couldn't look up SRV record. No records found for
> given DNS query. (9501).
> (10:47:31) dnsquery: Performing DNS lookup for typists.quicktate.com
> (10:47:31) dnsquery: IP resolved for typists.quicktate.com
> (10:47:31) proxy: Attempting connection to 75.126.220.109
> (10:47:31) proxy: Connecting to typists.quicktate.com:5222 with no proxy
> (10:47:31) proxy: Connection in progress
> (10:47:32) proxy: Connecting to typists.quicktate.com:5222.
> (10:47:32) proxy: Error connecting to typists.quicktate.com:5222
> (Connection refused.).
> (10:47:32) proxy: Connection attempt failed: Connection refused.
> (10:47:32) jabber: Couldn't connect directly to typists.quicktate.com.
> Trying to find alternative connection methods, like BOSH.
> (10:47:32) dnssrv: querying TXT record for typists.quicktate.com:
> _xmppconnect.typists.quicktate.com
> (10:47:32) dnssrv: Couldn't look up TXT record. No records found for
> given DNS query. (9501).
> (10:47:32) connection: Connection error on 02C0EA08 (reason: 0
> description: Unable to find alternative XMPP connection methods after
> failing to connect directly.)
> (10:47:32) account: Disconnecting account
> onthejob2010 at typists.quicktate.com/qt (02BE3B30)
> (10:47:32) connection: Disconnecting connection 02C0EA08
> (10:47:32) connection: Destroying connection 02C0EA08
> (10:47:37) util: Writing file accounts.xml to directory C:\Documents and
> Settings\Debbie\Application Data\.purple
> (10:47:37) util: Writing file C:\Documents and
> Settings\Debbie\Application Data\.purple\accounts.xml
>

> I am new to Pidgin but I tried to check out other tickets and I found a
> couple.  Unfortunately, they didn't help me at all.
>
> Thanks!

New description:

 I am getting the following message:

 unable to find alternative XMPP connection


 Here's my debug log:

 {{{
 (10:47:31) account: Connecting to account
 onthejob2010 at typists.quicktate.com/qt.
 (10:47:31) connection: Connecting. gc = 02C0EA08
 (10:47:31) dnssrv: querying SRV record for typists.quicktate.com: _xmpp-
 client._tcp.typists.quicktate.com
 (10:47:31) util: Writing file accounts.xml to directory C:\Documents and
 Settings\Debbie\Application Data\.purple
 (10:47:31) util: Writing file C:\Documents and Settings\Debbie\Application
 Data\.purple\accounts.xml
 (10:47:31) util: Writing file blist.xml to directory C:\Documents and
 Settings\Debbie\Application Data\.purple
 (10:47:31) util: Writing file C:\Documents and Settings\Debbie\Application
 Data\.purple\blist.xml
 (10:47:31) dnssrv: Couldn't look up SRV record. No records found for given
 DNS query. (9501).
 (10:47:31) dnsquery: Performing DNS lookup for typists.quicktate.com
 (10:47:31) dnsquery: IP resolved for typists.quicktate.com
 (10:47:31) proxy: Attempting connection to 75.126.220.109
 (10:47:31) proxy: Connecting to typists.quicktate.com:5222 with no proxy
 (10:47:31) proxy: Connection in progress
 (10:47:32) proxy: Connecting to typists.quicktate.com:5222.
 (10:47:32) proxy: Error connecting to typists.quicktate.com:5222
 (Connection refused.).
 (10:47:32) proxy: Connection attempt failed: Connection refused.
 (10:47:32) jabber: Couldn't connect directly to typists.quicktate.com.
 Trying to find alternative connection methods, like BOSH.
 (10:47:32) dnssrv: querying TXT record for typists.quicktate.com:
 _xmppconnect.typists.quicktate.com
 (10:47:32) dnssrv: Couldn't look up TXT record. No records found for given
 DNS query. (9501).
 (10:47:32) connection: Connection error on 02C0EA08 (reason: 0
 description: Unable to find alternative XMPP connection methods after
 failing to connect directly.)
 (10:47:32) account: Disconnecting account
 onthejob2010 at typists.quicktate.com/qt (02BE3B30)
 (10:47:32) connection: Disconnecting connection 02C0EA08
 (10:47:32) connection: Destroying connection 02C0EA08
 (10:47:37) util: Writing file accounts.xml to directory C:\Documents and
 Settings\Debbie\Application Data\.purple
 (10:47:37) util: Writing file C:\Documents and Settings\Debbie\Application
 Data\.purple\accounts.xml
 }}}

 I am new to Pidgin but I tried to check out other tickets and I found a
 couple.  Unfortunately, they didn't help me at all.

 Thanks!

--

-- 
Ticket URL: <http://developer.pidgin.im/ticket/11258#comment:1>
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