[Pidgin] #12604: AIM Disconnection

Pidgin trac at pidgin.im
Tue Sep 7 08:15:16 EDT 2010


#12604: AIM Disconnection
---------------------------+------------------------------------------------
 Reporter:  grumpyxd       |        Owner:  MarkDoliner
     Type:  defect         |       Status:  new        
Milestone:                 |    Component:  AIM        
  Version:  2.7.3          |   Resolution:             
 Keywords:  Disconnection  |  
---------------------------+------------------------------------------------

Old description:

> After being logged into Pidgin with both AIM and hotmail for a period of
> time, somewhere between 10-15 minutes, AIM disconnects and reports: Lost
> connection to server: Input/Output error. I then click reconnect and it
> gives an SSL error, something about BOS. I can chat fine but it is like a
> chronic disease; disconnecting me every few minutes. What's the issue?
>
> I have looked at the debug log and copied what looks relevant.
>

> (21:39:24) oscar: Parsing IM part, charset=0x0000, charsubset=0x0000,
> datalen=153, choice1=ASCII, choice2=CP1252, choice3=
> (21:39:30) oscar: Sending IM, charset=0x0000, charsubset=0x0000,
> length=30
> (21:39:32) oscar: Sending IM, charset=0x0000, charsubset=0x0000,
> length=48
> (21:39:34) oscar: Sending IM, charset=0x0000, charsubset=0x0000,
> length=38
> (21:39:37) oscar: Sending IM, charset=0x0000, charsubset=0x0000,
> length=47
> (21:39:37) oscar: Sending IM, charset=0x0000, charsubset=0x0000,
> length=34
> (21:39:39) oscar: Sending IM, charset=0x0000, charsubset=0x0000,
> length=37
> (21:39:42) oscar: Sending IM, charset=0x0000, charsubset=0x0000,
> length=54
> (21:39:45) msn: C: NS 000: PNG
> (21:39:45) msn: S: NS 000: QNG 45
> (21:39:48) oscar: Scheduling destruction of FLAP connection of type
> 0x0002
> (21:39:48) oscar: Destroying oscar connection of type 0x0002.  Disconnect
> reason is 4
> (21:39:48) oscar: Disconnected.  Code is 0x0000 and msg is Input/output
> error
> (21:39:48) connection: Connection error on 078F5C10 (reason: 0
> description: Lost connection with server: Input/output error)
> (21:39:48) account: Disconnecting account Mr GRUMPY XD (025E8090)
> (21:39:48) connection: Disconnecting connection 078F5C10
> (21:39:48) connection: Deactivating keepalive.
> (21:39:48) oscar: Destroying oscar connection of type 0x0010.  Disconnect
> reason is 0
> (21:39:48) oscar: Disconnected.  Code is 0x0000 and msg is
> (21:39:48) oscar: Destroying oscar connection of type 0x000d.  Disconnect
> reason is 0
> (21:39:48) oscar: Disconnected.  Code is 0x0000 and msg is
> (21:39:48) oscar: Signed off.
> (21:39:49) connection: Destroying connection 078F5C10
> (21:39:54) util: Writing file accounts.xml to directory
> C:\Users\Patrick\AppData\Roaming\.purple
> (21:39:54) util: Writing file
> C:\Users\Patrick\AppData\Roaming\.purple\accounts.xml
> (21:39:54) util: Writing file blist.xml to directory
> C:\Users\Patrick\AppData\Roaming\.purple
> (21:39:54) util: Writing file
> C:\Users\Patrick\AppData\Roaming\.purple\blist.xml
>
> (21:39:54) dnsquery: Performing DNS lookup for slogin.oscar.aol.com
> (21:39:54) dnsquery: IP resolved for slogin.oscar.aol.com
> (21:39:54) proxy: Attempting connection to 205.188.251.44
> (21:39:54) proxy: Connecting to slogin.oscar.aol.com:5190 with no proxy
> (21:39:54) proxy: Connection in progress
> (21:39:54) proxy: Connecting to slogin.oscar.aol.com:5190.
> (21:39:54) proxy: Connected to slogin.oscar.aol.com:5190.
> (21:39:54) nss: subject=CN=slogin.oscar.aol.com,O=America
> Online,L=Dulles,ST=Virginia,C=US issuer=CN=AOL Member CA,O=America Online
> Inc.,L=Dulles,ST=Virginia,C=US
> (21:39:54) nss: subject=CN=AOL Member CA,O=America Online
> Inc.,L=Dulles,ST=Virginia,C=US issuer=CN=America Online Root
> Certification Authority 1,O=America Online Inc.,C=US
> (21:39:54) nss: subject=CN=America Online Root Certification Authority
> 1,O=America Online Inc.,C=US issuer=CN=America Online Root Certification
> Authority 1,O=America Online Inc.,C=US
> (21:39:54) certificate/x509/tls_cached: Starting verify for
> slogin.oscar.aol.com
> (21:39:54) certificate/x509/tls_cached: Checking for cached cert...
> (21:39:54) certificate/x509/tls_cached: ...Found cached cert
> (21:39:54) nss/x509: Loading certificate from
> C:\Users\Patrick\AppData\Roaming\.purple\certificates\x509\tls_peers\slogin.oscar.aol.com
> (21:39:54) certificate/x509/tls_cached: Peer cert matched cached
> (21:39:54) nss/x509: Exporting certificate to
> C:\Users\Patrick\AppData\Roaming\.purple\certificates\x509\tls_peers\slogin.oscar.aol.com
> (21:39:54) util: Writing file
> C:\Users\Patrick\AppData\Roaming\.purple\certificates\x509\tls_peers\slogin.oscar.aol.com
> (21:39:54) certificate: Successfully verified certificate for
> slogin.oscar.aol.com
> (21:39:54) oscar: connected to FLAP server of type 0x0017
> (21:39:54) oscar: Username sent, waiting for response
> (21:39:56) gtkappbar: wnd_activate
> (21:40:00) util: Writing file accounts.xml to directory
> C:\Users\Patrick\AppData\Roaming\.purple
> (21:40:00) util: Writing file
> C:\Users\Patrick\AppData\Roaming\.purple\accounts.xml
> (21:40:02) oscar: inside auth_resp (Username: Mr GRUMPY XD)
> (21:40:02) oscar: Reg status: 3
> Email: raggu0 at yahoo.com
> BOSIP: 205.188.0.143:5190
> (21:40:02) oscar: Closing auth connection...
> (21:40:02) oscar: Scheduling destruction of FLAP connection of type
> 0x0017
> (21:40:02) dnsquery: Performing DNS lookup for 205.188.0.143
> (21:40:02) oscar: Destroying oscar connection of type 0x0017.  Disconnect
> reason is 0
> (21:40:02) oscar: Disconnected.  Code is 0x0000 and msg is
> (21:40:02) dnsquery: IP resolved for 205.188.0.143
> (21:40:02) proxy: Attempting connection to 205.188.0.143
> (21:40:02) proxy: Connecting to 205.188.0.143:5190 with no proxy
> (21:40:02) proxy: Connection in progress
> (21:40:08) autorecon: do_signon called
> (21:40:08) autorecon: calling purple_account_connect
> (21:40:08) account: Connecting to account Mr GRUMPY XD.
> (21:40:08) autorecon: done calling purple_account_connect
>
> (205721) proxy Connecting to 205.188.0.1435190.
> (205721) proxy Error connecting to 205.188.0.1435190 (Connection timed
> out.).
> (205721) proxy Connection attempt failed Connection timed out.
> (205721) oscar unable to connect to FLAP server of type 0x0002
> (205721) connection Connection error on 07776070 (reason 0 description
> Unable to connect to BOS server SSL Connection Failed)
> (205721) account Disconnecting account Mr GRUMPY XD (025E8090)
> (205721) connection Disconnecting connection 07776070
> (205721) oscar Destroying oscar connection of type 0x0002.  Disconnect
> reason is 0
> (205721) oscar Disconnected.  Code is 0x0000 and msg is
> (205721) oscar Signed off.
> (205721) connection Destroying connection 07776070

New description:

 After being logged into Pidgin with both AIM and hotmail for a period of
 time, somewhere between 10-15 minutes, AIM disconnects and reports: Lost
 connection to server: Input/Output error. I then click reconnect and it
 gives an SSL error, something about BOS. I can chat fine but it is like a
 chronic disease; disconnecting me every few minutes. What's the issue?

 I have looked at the debug log and copied what looks relevant.

 {{{
 (21:39:24) oscar: Parsing IM part, charset=0x0000, charsubset=0x0000,
 datalen=153, choice1=ASCII, choice2=CP1252, choice3=
 (21:39:30) oscar: Sending IM, charset=0x0000, charsubset=0x0000, length=30
 (21:39:32) oscar: Sending IM, charset=0x0000, charsubset=0x0000, length=48
 (21:39:34) oscar: Sending IM, charset=0x0000, charsubset=0x0000, length=38
 (21:39:37) oscar: Sending IM, charset=0x0000, charsubset=0x0000, length=47
 (21:39:37) oscar: Sending IM, charset=0x0000, charsubset=0x0000, length=34
 (21:39:39) oscar: Sending IM, charset=0x0000, charsubset=0x0000, length=37
 (21:39:42) oscar: Sending IM, charset=0x0000, charsubset=0x0000, length=54
 (21:39:45) msn: C: NS 000: PNG
 (21:39:45) msn: S: NS 000: QNG 45
 (21:39:48) oscar: Scheduling destruction of FLAP connection of type 0x0002
 (21:39:48) oscar: Destroying oscar connection of type 0x0002.  Disconnect
 reason is 4
 (21:39:48) oscar: Disconnected.  Code is 0x0000 and msg is Input/output
 error
 (21:39:48) connection: Connection error on 078F5C10 (reason: 0
 description: Lost connection with server: Input/output error)
 (21:39:48) account: Disconnecting account Mr GRUMPY XD (025E8090)
 (21:39:48) connection: Disconnecting connection 078F5C10
 (21:39:48) connection: Deactivating keepalive.
 (21:39:48) oscar: Destroying oscar connection of type 0x0010.  Disconnect
 reason is 0
 (21:39:48) oscar: Disconnected.  Code is 0x0000 and msg is
 (21:39:48) oscar: Destroying oscar connection of type 0x000d.  Disconnect
 reason is 0
 (21:39:48) oscar: Disconnected.  Code is 0x0000 and msg is
 (21:39:48) oscar: Signed off.
 (21:39:49) connection: Destroying connection 078F5C10
 (21:39:54) util: Writing file accounts.xml to directory
 C:\Users\Patrick\AppData\Roaming\.purple
 (21:39:54) util: Writing file
 C:\Users\Patrick\AppData\Roaming\.purple\accounts.xml
 (21:39:54) util: Writing file blist.xml to directory
 C:\Users\Patrick\AppData\Roaming\.purple
 (21:39:54) util: Writing file
 C:\Users\Patrick\AppData\Roaming\.purple\blist.xml

 (21:39:54) dnsquery: Performing DNS lookup for slogin.oscar.aol.com
 (21:39:54) dnsquery: IP resolved for slogin.oscar.aol.com
 (21:39:54) proxy: Attempting connection to 205.188.251.44
 (21:39:54) proxy: Connecting to slogin.oscar.aol.com:5190 with no proxy
 (21:39:54) proxy: Connection in progress
 (21:39:54) proxy: Connecting to slogin.oscar.aol.com:5190.
 (21:39:54) proxy: Connected to slogin.oscar.aol.com:5190.
 (21:39:54) nss: subject=CN=slogin.oscar.aol.com,O=America
 Online,L=Dulles,ST=Virginia,C=US issuer=CN=AOL Member CA,O=America Online
 Inc.,L=Dulles,ST=Virginia,C=US
 (21:39:54) nss: subject=CN=AOL Member CA,O=America Online
 Inc.,L=Dulles,ST=Virginia,C=US issuer=CN=America Online Root Certification
 Authority 1,O=America Online Inc.,C=US
 (21:39:54) nss: subject=CN=America Online Root Certification Authority
 1,O=America Online Inc.,C=US issuer=CN=America Online Root Certification
 Authority 1,O=America Online Inc.,C=US
 (21:39:54) certificate/x509/tls_cached: Starting verify for
 slogin.oscar.aol.com
 (21:39:54) certificate/x509/tls_cached: Checking for cached cert...
 (21:39:54) certificate/x509/tls_cached: ...Found cached cert
 (21:39:54) nss/x509: Loading certificate from
 C:\Users\Patrick\AppData\Roaming\.purple\certificates\x509\tls_peers\slogin.oscar.aol.com
 (21:39:54) certificate/x509/tls_cached: Peer cert matched cached
 (21:39:54) nss/x509: Exporting certificate to
 C:\Users\Patrick\AppData\Roaming\.purple\certificates\x509\tls_peers\slogin.oscar.aol.com
 (21:39:54) util: Writing file
 C:\Users\Patrick\AppData\Roaming\.purple\certificates\x509\tls_peers\slogin.oscar.aol.com
 (21:39:54) certificate: Successfully verified certificate for
 slogin.oscar.aol.com
 (21:39:54) oscar: connected to FLAP server of type 0x0017
 (21:39:54) oscar: Username sent, waiting for response
 (21:39:56) gtkappbar: wnd_activate
 (21:40:00) util: Writing file accounts.xml to directory
 C:\Users\Patrick\AppData\Roaming\.purple
 (21:40:00) util: Writing file
 C:\Users\Patrick\AppData\Roaming\.purple\accounts.xml
 (21:40:02) oscar: inside auth_resp (Username: Mr GRUMPY XD)
 (21:40:02) oscar: Reg status: 3
 Email: raggu0 at yahoo.com
 BOSIP: 205.188.0.143:5190
 (21:40:02) oscar: Closing auth connection...
 (21:40:02) oscar: Scheduling destruction of FLAP connection of type 0x0017
 (21:40:02) dnsquery: Performing DNS lookup for 205.188.0.143
 (21:40:02) oscar: Destroying oscar connection of type 0x0017.  Disconnect
 reason is 0
 (21:40:02) oscar: Disconnected.  Code is 0x0000 and msg is
 (21:40:02) dnsquery: IP resolved for 205.188.0.143
 (21:40:02) proxy: Attempting connection to 205.188.0.143
 (21:40:02) proxy: Connecting to 205.188.0.143:5190 with no proxy
 (21:40:02) proxy: Connection in progress
 (21:40:08) autorecon: do_signon called
 (21:40:08) autorecon: calling purple_account_connect
 (21:40:08) account: Connecting to account Mr GRUMPY XD.
 (21:40:08) autorecon: done calling purple_account_connect

 (205721) proxy Connecting to 205.188.0.1435190.
 (205721) proxy Error connecting to 205.188.0.1435190 (Connection timed
 out.).
 (205721) proxy Connection attempt failed Connection timed out.
 (205721) oscar unable to connect to FLAP server of type 0x0002
 (205721) connection Connection error on 07776070 (reason 0 description
 Unable to connect to BOS server SSL Connection Failed)
 (205721) account Disconnecting account Mr GRUMPY XD (025E8090)
 (205721) connection Disconnecting connection 07776070
 (205721) oscar Destroying oscar connection of type 0x0002.  Disconnect
 reason is 0
 (205721) oscar Disconnected.  Code is 0x0000 and msg is
 (205721) oscar Signed off.
 (205721) connection Destroying connection 07776070
 }}}

--

Comment(by datallah):

 This looks like a network problem of some sort.  It could also be a server
 issue.

-- 
Ticket URL: <http://developer.pidgin.im/ticket/12604#comment:1>
Pidgin <http://pidgin.im>
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