[Pidgin] #14476: Can't see or hear each other with a gmail xmpp user.

Pidgin trac at pidgin.im
Tue Aug 2 03:22:11 EDT 2011


#14476: Can't see or hear each other with a gmail xmpp user.
-----------------------------+----------------------------------------------
 Reporter:  hobarrera        |     Owner:  Maiku
     Type:  defect           |    Status:  new  
Component:  Voice and Video  |   Version:  2.9.0
 Keywords:  gmail xmpp       |  
-----------------------------+----------------------------------------------
 I've been trying to voice+video chat with a gmail user (him on the web
 interface, me on pidgin), but can't get this to work.

 The gmail user sends the voice+video request and I get it, and accept.
 The vv-chat starts, but I see just plain black, and so does the other
 person.  We each see our respective selves ok.

 I've started testing using my laptop with my neighbours wifi, and my PC
 straight to the internet.

 My pidgin version is the latest 2.9.0.

 I've verified that I have the necesary gstreamer libraries (I have all of
 them installed actually :P).

 Running
   $ gst-inspect-0.10 x264enc
 Seems to report the codec as installed properly.

 Since I wanted to discard any network/proxy/etc problems, I unplugged my
 router, and connected my PC directly to the ethernet cable my ISP gives
 me.  They give me a STATIC IP and no filters whatsoever, so that mean no
 NAT in this case.

 The issue still persisted.

 An interesting fact, is that when the gmail contact tries to add vv to the
 chat, nothing is recieved by me (on the pidgin end).  (Nothing even
 appears in the debug window, on Level:ALL).

 I've noticed that the pidgin VV windows still says "Calling..."; so I'm
 guessing that the video link is not being established.

 I'm attaching the output of the debug window, hope this helps.  If
 anything else is needed in order to find the source of this problem, just
 tell me, I'll be happy to provide any aditional information.

 I've the following installed (some may not be relevant, but better to give
 too much than lack info):


 {{{
 gstreamer0.10
 gstreamer0.10-bad
 gstreamer0.10-bad-plugins
 gstreamer0.10-base
 gstreamer0.10-base-plugins
 gstreamer0.10-ffmpeg
 gstreamer0.10-good
 gstreamer0.10-good-plugins
 gstreamer0.10-python
 gstreamer0.10-ugly
 gstreamer0.10-ugly-plugins
 }}}

 I also tried removing the STUN and TURN servers from my configuration.  In
 this case, I can see the gmail user from pidgin, but not viceversa.  The
 image quality WAS very poor though, and froze after a minute or so.

-- 
Ticket URL: <http://developer.pidgin.im/ticket/14476>
Pidgin <http://pidgin.im>
Pidgin


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