[Pidgin] #13253: Unable to connect in MSN using the default proxy

Pidgin trac at pidgin.im
Mon Jan 24 21:35:17 EST 2011


#13253: Unable to connect in MSN using the default proxy
---------------------+------------------------------------------------------
 Reporter:  canassa  |        Owner:  QuLogic
     Type:  defect   |       Status:  new    
Milestone:           |    Component:  MSN    
  Version:  2.7.9    |   Resolution:         
 Keywords:           |  
---------------------+------------------------------------------------------

Old description:

> I am currently using Pidgin in Ubuntu 11.04 and my network is under a
> http proxy (10.138.15.10:8080)
>
> I have configured a MSN account and set the proxy to use GNOME defaults,
> but it's unable to connect, here's the log:
>
> (12:33:50) account: Connecting to account *******.
> (12:33:50) connection: Connecting. gc = 0x19a0a10
> (12:33:50) msn: new httpconn (0x1982940)
> (12:33:50) dns: DNS query for '10.138.15.10' queued
> (12:33:50) dnsquery: IP resolved for 10.138.15.10
> (12:33:50) proxy: Attempting connection to 10.138.15.10
> (12:33:50) proxy: Connecting to messenger.hotmail.com:1863 via
> 10.138.15.10:8080 using HTTP
> (12:33:50) proxy: Connection in progress
> (12:33:50) proxy: Connected to messenger.hotmail.com:1863.
> (12:33:50) proxy: Using CONNECT tunneling for messenger.hotmail.com:1863
> (12:33:50) proxy: Proxy server replied with:
> HTTP/1.1 502 Proxy Error ( The specified Secure Sockets Layer (SSL) port
> is not allowed. ISA Server is not configured to allow SSL requests from
> this port. Most Web browsers use port 443 for SSL requests.  )
> Via: 1.1 USDAPRX002
> Connection: close
> Proxy-Connection: close
> Pragma: no-cache
> Cache-Control: no-cache
> Content-Type: text/html
> Content-Length: 781
> (12:33:50) proxy: Connection attempt failed: HTTP proxy connection error
> 502
> (12:33:50) msn: Connection error: HTTP proxy connection error 502
> (12:33:50) msn: Connection error from Notification server
> (messenger.hotmail.com): HTTP proxy connection error 502
> (12:33:50) connection: Connection error on 0x19a0a10 (reason: 0
> description: Connection error from Notification server:
> HTTP proxy connection error 502)
> (12:33:50) account: Disconnecting account ******* (0xd9ed50)
> (12:33:50) connection: Disconnecting connection 0x19a0a10
> (12:33:50) msn: destroy the OIM 0x111bf60
> (12:33:50) msn: destroy httpconn (0x1982940)
> (12:33:50) connection: Destroying connection 0x19a0a10
> (12:33:55) util: Writing file accounts.xml to directory
> /home/cesar/.purple
> (12:33:55) util: Writing file /home/cesar/.purple/accounts.xml
>
> The only way to connect is by forcing the HTTP method.

New description:

 I am currently using Pidgin in Ubuntu 11.04 and my network is under a http
 proxy (10.138.15.10:8080)

 I have configured a MSN account and set the proxy to use GNOME defaults,
 but it's unable to connect, here's the log:
 {{{
 (12:33:50) account: Connecting to account *******.
 (12:33:50) connection: Connecting. gc = 0x19a0a10
 (12:33:50) msn: new httpconn (0x1982940)
 (12:33:50) dns: DNS query for '10.138.15.10' queued
 (12:33:50) dnsquery: IP resolved for 10.138.15.10
 (12:33:50) proxy: Attempting connection to 10.138.15.10
 (12:33:50) proxy: Connecting to messenger.hotmail.com:1863 via
 10.138.15.10:8080 using HTTP
 (12:33:50) proxy: Connection in progress
 (12:33:50) proxy: Connected to messenger.hotmail.com:1863.
 (12:33:50) proxy: Using CONNECT tunneling for messenger.hotmail.com:1863
 (12:33:50) proxy: Proxy server replied with:
 HTTP/1.1 502 Proxy Error ( The specified Secure Sockets Layer (SSL) port
 is not allowed. ISA Server is not configured to allow SSL requests from
 this port. Most Web browsers use port 443 for SSL requests.  )
 Via: 1.1 USDAPRX002
 Connection: close
 Proxy-Connection: close
 Pragma: no-cache
 Cache-Control: no-cache
 Content-Type: text/html
 Content-Length: 781
 (12:33:50) proxy: Connection attempt failed: HTTP proxy connection error
 502
 (12:33:50) msn: Connection error: HTTP proxy connection error 502
 (12:33:50) msn: Connection error from Notification server
 (messenger.hotmail.com): HTTP proxy connection error 502
 (12:33:50) connection: Connection error on 0x19a0a10 (reason: 0
 description: Connection error from Notification server:
 HTTP proxy connection error 502)
 (12:33:50) account: Disconnecting account ******* (0xd9ed50)
 (12:33:50) connection: Disconnecting connection 0x19a0a10
 (12:33:50) msn: destroy the OIM 0x111bf60
 (12:33:50) msn: destroy httpconn (0x1982940)
 (12:33:50) connection: Destroying connection 0x19a0a10
 (12:33:55) util: Writing file accounts.xml to directory
 /home/cesar/.purple
 (12:33:55) util: Writing file /home/cesar/.purple/accounts.xml
 }}}
 The only way to connect is by forcing the HTTP method.

--

Comment(by deryni):

 Your proxy does not allow CONNECT tunneling over the port pidgin is
 attempting to use. You could attempt to change that port on the Advanced
 settings tab for the MSN account but that may or may not work and may or
 may not be enough. I believe the HTTP method is intended for cases rather
 like this though I could very well be wrong about that as I am not overly
 familiar with MSN.

-- 
Ticket URL: <http://developer.pidgin.im/ticket/13253#comment:1>
Pidgin <http://pidgin.im>
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