[Pidgin] #14308: "AOL does not allow your screen name to authenticate here"

Pidgin trac at pidgin.im
Sun Jul 10 11:05:29 EDT 2011


#14308: "AOL does not allow your screen name to authenticate here"
---------------------------------------------------------------------------------+
 Reporter:  jorakae                                                              |        Owner:  MarkDoliner
     Type:  defect                                                               |       Status:  new        
Milestone:                                                                       |    Component:  AIM        
  Version:  2.8.0                                                                |   Resolution:             
 Keywords:  AOL AIM Pidgin does not allow your screen name to authenticate here  |  
---------------------------------------------------------------------------------+
Changes (by Robby):

  * owner:  rekkanoryo => MarkDoliner
  * component:  unclassified => AIM


Old description:

> One of my AIM accounts fails to log in. My other two AIM accounts log in
> just fine. A copy of the debug log is below:
>
> (18:29:57) connection: Connecting. gc = 05C2BB50
> (18:29:57) oscar: Registered modules: alert (family=0x0018,
> version=0x0001, toolid=0x0010, toolversion=0x0629), auth (family=0x0017,
> version=0x0000, toolid=0x0000, toolversion=0x0000), icq (family=0x0015,
> version=0x0001, toolid=0x0110, toolversion=0x047c), feedbag
> (family=0x0013, version=0x0004, toolid=0x0110, toolversion=0x0629), bart
> (family=0x0010, version=0x0001, toolid=0x0010, toolversion=0x0629), chat
> (family=0x000e, version=0x0001, toolid=0x0010, toolversion=0x0629),
> chatnav (family=0x000d, version=0x0001, toolid=0x0010,
> toolversion=0x0629), stats (family=0x000b, version=0x0001, toolid=0x0104,
> toolversion=0x0001), userlookup (family=0x000a, version=0x0001,
> toolid=0x0110, toolversion=0x0629), bos (family=0x0009, version=0x0001,
> toolid=0x0110, toolversion=0x0629), popup (family=0x0008, version=0x0001,
> toolid=0x0104, toolversion=0x0001), admin (family=0x0007, version=0x0001,
> toolid=0x0010, toolversion=0x0629), messaging (family=0x0004,
> version=0x0001, toolid=0x0110, toolversion=0x0629), buddy (family=0x0003,
> version=0x0001, toolid=0x0110, toolversion=0x0629), locate
> (family=0x0002, version=0x0001, toolid=0x0110, toolversion=0x0629),
> oservice (family=0x0001, version=0x0003, toolid=0x0110,
> toolversion=0x0629), misc (family=0xffff, version=0x0000, toolid=0x0000,
> toolversion=0x0000),
> (18:29:57) oscar: Registered handlers: 0001/0001, 0001/0005, 0001/000f,
> 0001/0013, 0001/001f, 0002/0003, 0003/0001, 0003/0003, 0003/000b,
> 0003/000c, 0004/0007, 0004/000a, 0004/000b, 0004/0014, 0007/0003,
> 0007/0005, 0007/0007, 0008/0002, 0009/0001, 0009/0003, 000a/0001,
> 000a/0003, 000d/0001, 000d/0009, 000e/0001, 000e/0002, 000e/0003,
> 000e/0004, 000e/0006, 0010/0005, 0013/0001, 0013/0003, 0013/0006,
> 0013/0008, 0013/0009, 0013/000e, 0013/0015, 0013/0019, 0013/001b,
> 0013/001c, 0017/0003, 0017/0007, 0017/000a, 0018/0001, 0018/0007,
> ffff/0003, ffff/0006,
> (18:29:57) oscar: oscar_login: gc = 05C2BB50
> (18:29:57) util: requesting to fetch a URL
> (18:29:57) dnsquery: Performing DNS lookup for api.screenname.aol.com
> (18:29:57) dnsquery: IP resolved for api.screenname.aol.com
> (18:29:57) proxy: Attempting connection to 207.200.74.251
> (18:29:57) proxy: Connecting to api.screenname.aol.com:443 with no proxy
> (18:29:57) proxy: Connection in progress
> (18:29:58) proxy: Connecting to api.screenname.aol.com:443.
> (18:29:58) proxy: Connected to api.screenname.aol.com:443.
> (18:29:58) nss: subject=CN=api.screenname.aol.com,OU=Terms of use at
> www.verisign.com/rpa (c)05,OU=Core Services,O=AOL
> LLC.,L=Dulles,ST=Virginia,C=US issuer=OU=www.verisign.com/CPS Incorp.by
> Ref. LIABILITY LTD.(c)97 VeriSign,OU=VeriSign International Server CA -
> Class 3,OU="VeriSign, Inc.",O=VeriSign Trust Network
> (18:29:58) nss: subject=OU=www.verisign.com/CPS Incorp.by Ref. LIABILITY
> LTD.(c)97 VeriSign,OU=VeriSign International Server CA - Class
> 3,OU="VeriSign, Inc.",O=VeriSign Trust Network issuer=OU=Class 3 Public
> Primary Certification Authority,O="VeriSign, Inc.",C=US
> (18:29:58) nss: subject=OU=Class 3 Public Primary Certification
> Authority,O="VeriSign, Inc.",C=US issuer=OU=Class 3 Public Primary
> Certification Authority,O="VeriSign, Inc.",C=US
> (18:29:58) certificate/x509/tls_cached: Starting verify for
> api.screenname.aol.com
> (18:29:58) certificate/x509/tls_cached: Checking for cached cert...
> (18:29:58) certificate/x509/tls_cached: ...Found cached cert
> (18:29:58) nss/x509: Loading certificate from
> C:\Users\Chris\AppData\Roaming\.purple\certificates\x509\tls_peers\api.screenname.aol.com
> (18:29:58) certificate/x509/tls_cached: Peer cert matched cached
> (18:29:58) nss/x509: Exporting certificate to
> C:\Users\Chris\AppData\Roaming\.purple\certificates\x509\tls_peers\api.screenname.aol.com
> (18:29:58) util: Writing file
> C:\Users\Chris\AppData\Roaming\.purple\certificates\x509\tls_peers\api.screenname.aol.com
> (18:29:58) certificate: Successfully verified certificate for
> api.screenname.aol.com
> (18:29:58) util: request constructed
> (18:29:59) util: Response headers: 'HTTP/1.1 200 OK
>
> Date: Sat, 18 Jun 2011 22:30:00 GMT
>
> Set-Cookie: JSESSIONID=8D87B6FBCCCBBFA9DE559CFC012409A4; Path=/auth;
> Secure
>
> Pragma: No-cache
>
> Cache-Control: no-cache, must-revalidate
>
> Expires: Thu, 01 Jan 1970 00:00:00 GMT
>
> Content-Type: text/xml;charset=UTF-8
>
> Content-Language: en-US
>
> P3P: CP="PHY ONL PRE STA CURi OUR IND"
>
> Connection: close
>

>
> '
> (18:29:59) oscar: clientLogin response statusCode was 401 (3019):
> <response xmlns="https://api.login.aol.com">
>   <statusCode>401</statusCode>
>   <statusText>Account Not Allowed</statusText>
>   <statusDetailCode>3019</statusDetailCode>
> </response>
>
> (18:29:59) connection: Connection error on 05C2BB50 (reason: 16
> description: AOL does not allow your screen name to authenticate here)
> (18:29:59) account: Disconnecting account AIMaccount (01A94310)
> (18:29:59) connection: Disconnecting connection 05C2BB50
> (18:29:59) oscar: Signed off.
> (18:29:59) connection: Destroying connection 05C2BB50

New description:

 One of my AIM accounts fails to log in. My other two AIM accounts log in
 just fine. A copy of the debug log is below:


 {{{
 (18:29:57) connection: Connecting. gc = 05C2BB50
 (18:29:57) oscar: Registered modules: alert (family=0x0018,
 version=0x0001, toolid=0x0010, toolversion=0x0629), auth (family=0x0017,
 version=0x0000, toolid=0x0000, toolversion=0x0000), icq (family=0x0015,
 version=0x0001, toolid=0x0110, toolversion=0x047c), feedbag
 (family=0x0013, version=0x0004, toolid=0x0110, toolversion=0x0629), bart
 (family=0x0010, version=0x0001, toolid=0x0010, toolversion=0x0629), chat
 (family=0x000e, version=0x0001, toolid=0x0010, toolversion=0x0629),
 chatnav (family=0x000d, version=0x0001, toolid=0x0010,
 toolversion=0x0629), stats (family=0x000b, version=0x0001, toolid=0x0104,
 toolversion=0x0001), userlookup (family=0x000a, version=0x0001,
 toolid=0x0110, toolversion=0x0629), bos (family=0x0009, version=0x0001,
 toolid=0x0110, toolversion=0x0629), popup (family=0x0008, version=0x0001,
 toolid=0x0104, toolversion=0x0001), admin (family=0x0007, version=0x0001,
 toolid=0x0010, toolversion=0x0629), messaging (family=0x0004,
 version=0x0001, toolid=0x0110, toolversion=0x0629), buddy (family=0x0003,
 version=0x0001, toolid=0x0110, toolversion=0x0629), locate (family=0x0002,
 version=0x0001, toolid=0x0110, toolversion=0x0629), oservice
 (family=0x0001, version=0x0003, toolid=0x0110, toolversion=0x0629), misc
 (family=0xffff, version=0x0000, toolid=0x0000, toolversion=0x0000),
 (18:29:57) oscar: Registered handlers: 0001/0001, 0001/0005, 0001/000f,
 0001/0013, 0001/001f, 0002/0003, 0003/0001, 0003/0003, 0003/000b,
 0003/000c, 0004/0007, 0004/000a, 0004/000b, 0004/0014, 0007/0003,
 0007/0005, 0007/0007, 0008/0002, 0009/0001, 0009/0003, 000a/0001,
 000a/0003, 000d/0001, 000d/0009, 000e/0001, 000e/0002, 000e/0003,
 000e/0004, 000e/0006, 0010/0005, 0013/0001, 0013/0003, 0013/0006,
 0013/0008, 0013/0009, 0013/000e, 0013/0015, 0013/0019, 0013/001b,
 0013/001c, 0017/0003, 0017/0007, 0017/000a, 0018/0001, 0018/0007,
 ffff/0003, ffff/0006,
 (18:29:57) oscar: oscar_login: gc = 05C2BB50
 (18:29:57) util: requesting to fetch a URL
 (18:29:57) dnsquery: Performing DNS lookup for api.screenname.aol.com
 (18:29:57) dnsquery: IP resolved for api.screenname.aol.com
 (18:29:57) proxy: Attempting connection to 207.200.74.251
 (18:29:57) proxy: Connecting to api.screenname.aol.com:443 with no proxy
 (18:29:57) proxy: Connection in progress
 (18:29:58) proxy: Connecting to api.screenname.aol.com:443.
 (18:29:58) proxy: Connected to api.screenname.aol.com:443.
 (18:29:58) nss: subject=CN=api.screenname.aol.com,OU=Terms of use at
 www.verisign.com/rpa (c)05,OU=Core Services,O=AOL
 LLC.,L=Dulles,ST=Virginia,C=US issuer=OU=www.verisign.com/CPS Incorp.by
 Ref. LIABILITY LTD.(c)97 VeriSign,OU=VeriSign International Server CA -
 Class 3,OU="VeriSign, Inc.",O=VeriSign Trust Network
 (18:29:58) nss: subject=OU=www.verisign.com/CPS Incorp.by Ref. LIABILITY
 LTD.(c)97 VeriSign,OU=VeriSign International Server CA - Class
 3,OU="VeriSign, Inc.",O=VeriSign Trust Network issuer=OU=Class 3 Public
 Primary Certification Authority,O="VeriSign, Inc.",C=US
 (18:29:58) nss: subject=OU=Class 3 Public Primary Certification
 Authority,O="VeriSign, Inc.",C=US issuer=OU=Class 3 Public Primary
 Certification Authority,O="VeriSign, Inc.",C=US
 (18:29:58) certificate/x509/tls_cached: Starting verify for
 api.screenname.aol.com
 (18:29:58) certificate/x509/tls_cached: Checking for cached cert...
 (18:29:58) certificate/x509/tls_cached: ...Found cached cert
 (18:29:58) nss/x509: Loading certificate from
 C:\Users\Chris\AppData\Roaming\.purple\certificates\x509\tls_peers\api.screenname.aol.com
 (18:29:58) certificate/x509/tls_cached: Peer cert matched cached
 (18:29:58) nss/x509: Exporting certificate to
 C:\Users\Chris\AppData\Roaming\.purple\certificates\x509\tls_peers\api.screenname.aol.com
 (18:29:58) util: Writing file
 C:\Users\Chris\AppData\Roaming\.purple\certificates\x509\tls_peers\api.screenname.aol.com
 (18:29:58) certificate: Successfully verified certificate for
 api.screenname.aol.com
 (18:29:58) util: request constructed
 (18:29:59) util: Response headers: 'HTTP/1.1 200 OK

 Date: Sat, 18 Jun 2011 22:30:00 GMT

 Set-Cookie: JSESSIONID=8D87B6FBCCCBBFA9DE559CFC012409A4; Path=/auth;
 Secure

 Pragma: No-cache

 Cache-Control: no-cache, must-revalidate

 Expires: Thu, 01 Jan 1970 00:00:00 GMT

 Content-Type: text/xml;charset=UTF-8

 Content-Language: en-US

 P3P: CP="PHY ONL PRE STA CURi OUR IND"

 Connection: close



 '
 (18:29:59) oscar: clientLogin response statusCode was 401 (3019):
 <response xmlns="https://api.login.aol.com">
   <statusCode>401</statusCode>
   <statusText>Account Not Allowed</statusText>
   <statusDetailCode>3019</statusDetailCode>
 </response>

 (18:29:59) connection: Connection error on 05C2BB50 (reason: 16
 description: AOL does not allow your screen name to authenticate here)
 (18:29:59) account: Disconnecting account AIMaccount (01A94310)
 (18:29:59) connection: Disconnecting connection 05C2BB50
 (18:29:59) oscar: Signed off.
 (18:29:59) connection: Destroying connection 05C2BB50
 }}}

--

-- 
Ticket URL: <http://developer.pidgin.im/ticket/14308#comment:1>
Pidgin <http://pidgin.im>
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