[Pidgin] #14428: MSN account logged in but all buddies shown offline

[Pidgin]

#14428: MSN account logged in but all buddies shown offline
-------------------------+--------------------------------------------------
 Reporter:  cryluss      |        Owner:  QuLogic
     Type:  defect       |       Status:  new    
Milestone:               |    Component:  MSN    
  Version:  2.9.0        |   Resolution:         
 Keywords:  MSN offline  |  
-------------------------+--------------------------------------------------
Description changed by cryluss:

Old description:

> It shown that I have already logged in to MSN account but I can not see
> any buddy online. I try to show all the offline buddies, and found all of
> them are in the status of "Has you: No".
>
> I tried login by web messenger and every thing is OK. So there is no
> problem on my contact list.
>
> I tried aMSN and other client. It's OK, the problem only happened on
> pidgin.
>
> I use another msn account and every thing OK.
>
> I use a proxy for my account and every thing is OK.
>
> '''Conclusion: The problem was only when I login with my account, without
> a proxy, using pidgin.'''
>
> It's really weird and I do not have any clue.
>
> So I research the debug logs
>
> Part of log for my account:
>
> {{{
> .....
> (14:14:32) pidgin-libnotify: event_connection_throttle() called
> (14:14:32) msn: C: NS 000: BLP 11 AL
> (14:14:32) connection: Activating keepalive.
> (14:14:32) msn: Sending UUX command with payload:
> <EndpointData><Capabilities>262180:00</Capabilities></EndpointData>
> (14:14:32) msn: C: NS 000: UUX 12 67
> (14:14:32) msn: Sending UUX command with payload:
> <PrivateEndpointData><EpName>Pidgin</EpName><Idle>false</Idle><ClientType>1</ClientType><State>NLN</State></PrivateEndpointData>
> (14:14:32) msn: C: NS 000: UUX 13 128
> (14:14:32) msn: Sending UUX command with payload:
> <Data><PSM/><CurrentMedia/><MachineGuid>193D3DC7-5CA4-5833-50E3-1A4D6723D098</MachineGuid><DDP/></Data>
> (14:14:32) msn: C: NS 000: UUX 14 103
> (14:14:32) msn: C: NS 000: CHG 15 NLN 2416181284:00 0
> (14:15:02) msn: C: NS 000: PNG
> (14:15:32) msn: C: NS 000: PNG
> (14:16:02) msn: C: NS 000: PNG
> (14:16:32) msn: C: NS 000: PNG
> (14:17:02) msn: C: NS 000: PNG
> (14:17:32) msn: C: NS 000: PNG
> (14:18:02) msn: C: NS 000: PNG
> (14:18:32) msn: C: NS 000: PNG
> (14:18:57) soap: session cleanup timeout
> (14:19:02) msn: C: NS 000: PNG
> (14:19:32) msn: C: NS 000: PNG
> }}}

New description:

 It shown that I have already logged in to MSN account but I can not see
 any buddy online. I try to show all the offline buddies, and found all of
 them are in the status of "Has you: No".

 I tried login by web messenger and every thing is OK. So there is no
 problem on my contact list.

 I tried aMSN and other client. It's OK, the problem only happened on
 pidgin.

 I use another msn account and every thing OK.

 I use a proxy for my account and every thing is OK.

 '''Conclusion: The problem was only when I login with my account, without
 a proxy, using pidgin.'''

 It's really weird and I do not have any clue.

 So I research the debug logs

 Part of log for my account:

 {{{
 .....
 (14:14:32) pidgin-libnotify: event_connection_throttle() called
 (14:14:32) msn: C: NS 000: BLP 11 AL
 (14:14:32) connection: Activating keepalive.
 (14:14:32) msn: Sending UUX command with payload:
 <EndpointData><Capabilities>262180:00</Capabilities></EndpointData>
 (14:14:32) msn: C: NS 000: UUX 12 67
 (14:14:32) msn: Sending UUX command with payload:
 <PrivateEndpointData><EpName>Pidgin</EpName><Idle>false</Idle><ClientType>1</ClientType><State>NLN</State></PrivateEndpointData>
 (14:14:32) msn: C: NS 000: UUX 13 128
 (14:14:32) msn: Sending UUX command with payload:
 <Data><PSM/><CurrentMedia/><MachineGuid>193D3DC7-5CA4-5833-50E3-1A4D6723D098</MachineGuid><DDP/></Data>
 (14:14:32) msn: C: NS 000: UUX 14 103
 (14:14:32) msn: C: NS 000: CHG 15 NLN 2416181284:00 0
 (14:15:02) msn: C: NS 000: PNG
 (14:15:32) msn: C: NS 000: PNG
 (14:16:02) msn: C: NS 000: PNG
 (14:16:32) msn: C: NS 000: PNG
 (14:17:02) msn: C: NS 000: PNG
 (14:17:32) msn: C: NS 000: PNG
 (14:18:02) msn: C: NS 000: PNG
 (14:18:32) msn: C: NS 000: PNG
 (14:18:57) soap: session cleanup timeout
 (14:19:02) msn: C: NS 000: PNG
 (14:19:32) msn: C: NS 000: PNG
 }}}

 It show that the client keeping "PNG" (ping) and no response. and then
 "soap: session cleanup timeout". I can not explain what happened here?

 Any body can help ?

 Thanks!

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Ticket URL: <http://developer.pidgin.im/ticket/14428#comment:3>
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