[Pidgin] #14452: username at gmail.com disconnected. Unable to connect

[Pidgin]

#14452: username at gmail.com disconnected. Unable to connect
----------------------------+-----------------------------------------------
 Reporter:  tkcraig11       |        Owner:  darkrain42 
     Type:  defect          |       Status:  pending    
Milestone:                  |    Component:  Google Talk
  Version:  2.9.0           |   Resolution:             
 Keywords:  cannot connect  |  
----------------------------+-----------------------------------------------
Changes (by tkcraig11):

  * status:  pending => new


Old description:

> I am no longer to connect to Pidgin with my google chat. Nothing had
> changed. I tried to log in one morning like always and keep getting the
> message of not being able to connect. i tried going into my google
> account and my password is legit and of course my username is correct as
> well. i have the updated version 2.9.0 and operation system is windows 7.
> which used to be windows xp. PLEASE HELP! I WORK FROM HOME INSTEAD OF THE
> OFFICE NOW AND THIS IS A WAY WE KEEP IN CONTACT! I went to help and debug
> window and tried to reconnect but it keeps saying dnssrv: Couldn't look
> up SRV record. No records found for given DNS query.  it also keeps
> defaulting BACK to XMPP INSTEAD OF GOOGLE TALK FOR PROTOCOL. I DONT KNOW
> WHAT TO DO IM SO CONFUSED. i used to have in on my cricket phone as well
> for an app which was around the time it stopped working on my computer. i
> cannot make any changed to phone app because I LOST THE PHONE ON METRO
> BUS! PLEASE HELP ME!!!! THANKS

New description:

 I am no longer to connect to Pidgin with my google chat. Nothing had
 changed. I tried to log in one morning like always and keep getting the
 message of not being able to connect. i tried going into my google account
 and my password is legit and of course my username is correct as well. i
 have the updated version 2.9.0 and operation system is windows 7. which
 used to be windows xp. PLEASE HELP! I WORK FROM HOME INSTEAD OF THE OFFICE
 NOW AND THIS IS A WAY WE KEEP IN CONTACT! I went to help and debug window
 and tried to reconnect but it keeps saying dnssrv: Couldn't look up SRV
 record. No records found for given DNS query.  it also keeps defaulting
 BACK to XMPP INSTEAD OF GOOGLE TALK FOR PROTOCOL. I DONT KNOW WHAT TO DO
 IM SO CONFUSED. i used to have in on my cricket phone as well for an app
 which was around the time it stopped working on my computer. i cannot make
 any changed to phone app because I LOST THE PHONE ON METRO BUS! PLEASE
 HELP ME!!!! THANKS. and please dont send me anything regarding app on my
 phone. *I ONLY CARE ABOUT MY COMPUTER. I SAID ID ONT HAVE THE PHONE
 ANYMORE. THANK YOU.

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Ticket URL: <http://developer.pidgin.im/ticket/14452#comment:2>
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