[Pidgin] #2113: Scrolling using the mouse wheel doesnt work

Pidgin trac at pidgin.im
Wed Nov 9 20:35:20 EST 2011

#2113: Scrolling using the mouse wheel doesnt work
 Reporter:  dave1g  |        Owner:              
     Type:  defect  |       Status:  closed      
Milestone:          |    Component:  pidgin (gtk)
  Version:  2.0.2   |   Resolution:  worksforme  
 Keywords:  scroll  |  

Comment(by mindelirium88):

 Under Windows the Synaptics Driver can emulate a scroll wheel by things
 like a scroll bar at side or double finger scroll depending on which
 driver is being used. This does not however seem to work under Pidgin even
 though a small graphic indicating scrolling pops up. While searching for a
 similar problem with a different program I came across this solution which
 seems to be a fix for Pidgin as well.

 "the Synaptics touchpad driver which is very common; so most laptop users
 probably do as well. The problem is with the actually little graphic that
 pops up that shows the "scrolling" graphic. For some reason, certain
 programs don't play well with the Synaptics drivers when they pop up that
 little graphic and therefore they do not scroll (pretty ironic, isn't it).

 To turn off this graphic (and fix scrolling) do this:

 Edit the registry:

 Windows Registry Editor Version 5.00


 Just add this to registry. Either copy-paste the above text into Notepad,
 save it as a

 .reg file and run it, or manually add it using RegEdit? (on my system,
 this value didn't exist, so I had to create it manually). Afterwards,
 restart SynTPEnh.exe and SynTPHelper.exe (use TaskManager? to kill them,
 then restart them from the Synaptics installation folder, which is usualy

 C:\Program Files\Synaptics\SynTP). Or simply restart your system.

 Problem solved and even better it gets rid of the annoying graphic that
 pops up every time you scroll."

 So basically you open up RegEdit?, travel to
 "HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPEnh" in the left tree and once
 there right-click and select New>DWORD (32-bit) Value and name it

 Then right-click the new key, select modify, and enter the value 00000000
 making sure that Hexademical is selected as the base data.

 Bring up the task manager (ctrl+alt+del) and end the process SynTPEnh.exe
 and SynTPHelper.exe. Then restart SynTPEnh.exe which should be located
 under C:\Program Files\Synaptics\SynTP (Alternatively to entire paragraph,
 you can just restart the computer)

 Scrolling by touchpad should now function though the graphic that
 indicates/gives a visual cue of scrolling is now disabled.

Ticket URL: <http://developer.pidgin.im/ticket/2113#comment:7>
Pidgin <http://pidgin.im>

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