[Pidgin] #14781: Facebook XMPP silently drops messages.

Pidgin trac at pidgin.im
Fri Jan 13 18:54:20 EST 2012

#14781: Facebook XMPP silently drops messages.
 Reporter:  cobalt                           |        Owner:  deryni
     Type:  defect                           |       Status:  new   
Milestone:                                   |    Component:  XMPP  
  Version:  2.10.0                           |   Resolution:        
 Keywords:  libpurple XMPP Facebook message  |  

Comment(by rtc):

 This is not a pidgin problem, it is a problem of your facebook privacy

 The problem occurs on all clients. However, linux users are generally both
 more privacy-aware and more likely to use jabber, so almost all users
 having this problem are linux users.

 The cause of the proble is that you have changed your facebook privacy
 settings to "Turn off all apps" (under "Apps and Websites"). This will
 disable your ability to send messages via jabber, as well as to receive
 messages sent via jabber. (You are still able to send messages to jabber
 from the facebook web chat and receive such messages via jabber.)

 To fix the problem, simply enable apps again. To keep your privacy, you
 might want to disable everything under the "How people bring your info to
 apps they use" setting, and to disable instant personalization (clicking
 "close" on the "Understanding Instant Personalization" pop-up, then see
 bottom of page), most of which will be enabled by default as a consequence
 of enabling apps.

 Hope this helps.

Ticket URL: <http://developer.pidgin.im/ticket/14781#comment:4>
Pidgin <http://pidgin.im>

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