[Pidgin] #15202: MSN account regularly disabled, "signed on from another location"

Pidgin trac at pidgin.im
Sat Jul 7 13:40:08 EDT 2012


#15202: MSN account regularly disabled, "signed on from another location"
-----------------------------------------------------+----------------------
 Reporter:  Pixellated                               |        Owner:  QuLogic
     Type:  defect                                   |       Status:  new    
Milestone:                                           |    Component:  MSN    
  Version:  2.10.6                                   |   Resolution:         
 Keywords:  msn disabled signed on another location  |  
-----------------------------------------------------+----------------------
Description changed by Pixellated:

Old description:

> Issue: Pidgin-based MSN account is regularly (will reliably happen from
> either immediately to 30 minutes from sign-in) disabled:
>
> "1 account was disabled because you signed on from another location"
>
> I've ruled out the possibility of someone else signing into my account
> due to two separate password changes, the only thing that has changed
> since then has been me signing into the eBuddy application (Android
> version over local Wifi) a couple of days prior, and signing out (and
> deleting the application).
>
> Running 2.10.6, Windows 7 x64, reliably fine for years until this issue
> now.
>
> Debug window from sign-in to account disable:
>
> (18:34:27) account: Connecting to account w_unknown_w at hotmail.com.
> (18:34:27) connection: Connecting. gc = 06688FD0
> (18:34:27) msn: new httpconn (06665A38)
> (18:34:27) dnsquery: Performing DNS lookup for messenger.hotmail.com
> (18:34:27) dnsquery: IP resolved for messenger.hotmail.com
> (18:34:27) proxy: Attempting connection to 64.4.9.254
> (18:34:27) proxy: Connecting to messenger.hotmail.com:1863 with no proxy
> (18:34:27) proxy: Connection in progress
> (18:34:27) proxy: Connecting to messenger.hotmail.com:1863.
> (18:34:27) proxy: Connected to messenger.hotmail.com:1863.
> (18:34:27) msn: C: NS 000: VER 1 MSNP18 CVR0
> (18:34:27) msn: S: NS 000: VER 1 MSNP18
> (18:34:27) msn: Negotiated protocol version 18 with the server.
> (18:34:27) msn: C: NS 000: CVR 2 0x0409 winnt 5.1 i386 MSNMSGR 8.5.1302
> BC01 w_unknown_w at hotmail.com
> (18:34:27) msn: S: NS 000: CVR 2 14.0.8117 14.0.8117 14.0.8117
> http://msgruser.dlservice.microsoft.com/download/A/6/1/A616CCD4-B0CA-
> 4A3D-B975-3EDB38081B38/en/wlsetup-cvr.exe
> http://download.live.com/?sku=messenger
> (18:34:27) msn: C: NS 000: USR 3 SSO I w_unknown_w at hotmail.com
> (18:34:27) msn: S: NS 000: XFR 3 NS 64.4.61.133:1863 U D
> (18:34:27) dnsquery: Performing DNS lookup for 64.4.61.133
> (18:34:27) dnsquery: IP resolved for 64.4.61.133
> (18:34:27) proxy: Attempting connection to 64.4.61.133
> (18:34:27) proxy: Connecting to 64.4.61.133:1863 with no proxy
> (18:34:27) proxy: Connection in progress
> (18:34:28) proxy: Connecting to 64.4.61.133:1863.
> (18:34:28) proxy: Connected to 64.4.61.133:1863.
> (18:34:28) msn: C: NS 000: VER 4 MSNP18 CVR0
> (18:34:28) msn: S: NS 000: VER 4 MSNP18
> (18:34:28) msn: Negotiated protocol version 18 with the server.
> (18:34:28) msn: C: NS 000: CVR 5 0x0409 winnt 5.1 i386 MSNMSGR 8.5.1302
> BC01 w_unknown_w at hotmail.com
> (18:34:28) msn: S: NS 000: CVR 5 14.0.8117 14.0.8117 14.0.8117
> http://msgruser.dlservice.microsoft.com/download/A/6/1/A616CCD4-B0CA-
> 4A3D-B975-3EDB38081B38/en/wlsetup-cvr.exe
> http://download.live.com/?sku=messenger
> (18:34:28) msn: C: NS 000: USR 6 SSO I w_unknown_w at hotmail.com
> (18:34:28) msn: S: NS 000: GCF 0 5900
> (18:34:28) msn: Processing GCF command
> (18:34:28) msn: S: NS 000: USR 6 SSO S MBI_KEY
> QUhmgLS77zjlm7N6qymUoGeioE8v2vimaOeHA+mzTI7AsOjCWNa4JaahGJUaqb9J
> (18:34:28) msn: Starting Windows Live ID authentication
> (18:34:28) msn: Logging on w_unknown_w at hotmail.com, with policy
> 'MBI_KEY', nonce
> 'QUhmgLS77zjlm7N6qymUoGeioE8v2vimaOeHA+mzTI7AsOjCWNa4JaahGJUaqb9J'
> (18:34:28) dnsquery: Performing DNS lookup for login.live.com
> (18:34:28) dnsquery: IP resolved for login.live.com
> (18:34:28) proxy: Attempting connection to 65.54.165.136
> (18:34:28) proxy: Connecting to login.live.com:443 with no proxy
> (18:34:28) proxy: Connection in progress
> (18:34:28) proxy: Connecting to login.live.com:443.
> (18:34:28) proxy: Connected to login.live.com:443.
> (18:34:29) nss: subject=CN=login.live.com,OU=Passport,O=Microsoft
> Corporation,OID.2.5.4.9=One Microsoft
> Way,L=Redmond,ST=Washington,postalCode=98052,C=US,serialNumber=600413485,OID.2.5.4.15=Private
> Organization,OID.1.3.6.1.4.1.311.60.2.1.2=Washington,OID.1.3.6.1.4.1.311.60.2.1.3=US
> issuer=CN=VeriSign Class 3 Extended Validation SSL CA,OU=Terms of use at
> https://www.verisign.com/rpa (c)06,OU=VeriSign Trust Network,O="VeriSign,
> Inc.",C=US
> (18:34:29) nss: subject=CN=VeriSign Class 3 Extended Validation SSL
> CA,OU=Terms of use at https://www.verisign.com/rpa (c)06,OU=VeriSign
> Trust Network,O="VeriSign, Inc.",C=US issuer=CN=VeriSign Class 3 Public
> Primary Certification Authority - G5,OU="(c) 2006 VeriSign, Inc. - For
> authorized use only",OU=VeriSign Trust Network,O="VeriSign, Inc.",C=US
> (18:34:29) nss: subject=CN=VeriSign Class 3 Public Primary Certification
> Authority - G5,OU="(c) 2006 VeriSign, Inc. - For authorized use
> only",OU=VeriSign Trust Network,O="VeriSign, Inc.",C=US
> issuer=CN=VeriSign Class 3 Public Primary Certification Authority -
> G5,OU="(c) 2006 VeriSign, Inc. - For authorized use only",OU=VeriSign
> Trust Network,O="VeriSign, Inc.",C=US
> (18:34:29) certificate/x509/tls_cached: Starting verify for
> login.live.com
> (18:34:29) certificate/x509/tls_cached: Checking for cached cert...
> (18:34:29) certificate/x509/tls_cached: ...Found cached cert
> (18:34:29) nss/x509: Loading certificate from
> C:\Users\Jon\AppData\Roaming\.purple\certificates\x509\tls_peers\login.live.com
> (18:34:29) certificate/x509/tls_cached: Peer cert matched cached
> (18:34:29) nss/x509: Exporting certificate to
> C:\Users\Jon\AppData\Roaming\.purple\certificates\x509\tls_peers\login.live.com
> (18:34:29) util: Writing file
> C:\Users\Jon\AppData\Roaming\.purple\certificates\x509\tls_peers\login.live.com
> (18:34:29) certificate: Successfully verified certificate for
> login.live.com
> (18:34:29) soap: Sending secure request.
> (18:34:29) soap: read 384 bytes
> (18:34:29) soap: Received secure request.
> (18:34:29) soap: Received secure request.
> (18:34:29) soap: Received secure request.
> (18:34:29) soap: Received secure request.
> (18:34:29) soap: Received secure request.
> (18:34:29) soap: Received secure request.
> (18:34:29) soap: Received secure request.
> (18:34:29) soap: read 13450 bytes
> (18:34:29) soap: Received secure request.
> (18:34:29) msn: Updated ticket for domain 'messengerclear.live.com',
> expires at 1341711268.
> (18:34:29) msn: Updated ticket for domain 'messenger.msn.com', expires at
> 1341682508.
> (18:34:29) msn: Updated ticket for domain 'contacts.msn.com', expires at
> 1341711268.
> (18:34:29) msn: Updated ticket for domain 'messengersecure.live.com',
> expires at 1341768868.
> (18:34:29) msn: Updated ticket for domain 'storage.live.com', expires at
> 1341711268.
> (18:34:29) msn: Updated ticket for domain 'sup.live.com', expires at
> 1341711268.
> (18:34:29) msn: C: NS 000: USR 7 SSO S
> t=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&p=
> HAAAAAEAAAADZgAABIAAAAgAAAAUAAAASAAAAJUMAADORQAALNvKXw0hXWVw+xm/DEAUcwN+mT1/snIUAvqGQ2LoGx1jE7xnBaEVN85Zro4H+CkhH7dJnad/NKES5W8K+ZYFjGPwjIDs0yWm1+afJ/FjgCPTEKnmPm1PTHPprnw=
> 56B264E4-5FE0-69E6-2A80-6DDB678F19C0
> (18:34:32) util: Writing file accounts.xml to directory
> C:\Users\Jon\AppData\Roaming\.purple
> (18:34:32) util: Writing file
> C:\Users\Jon\AppData\Roaming\.purple\accounts.xml
> (18:34:32) msn: S: NS 000: OUT OTH
> (18:34:32) msn: C: NS 000: OUT
> (18:34:32) connection: Connection error on 06688FD0 (reason: 6
> description: You have signed on from another location)
> (18:34:32) account: Disconnecting account w_unknown_w at hotmail.com
> (00354230)
> (18:34:32) connection: Disconnecting connection 06688FD0
> (18:34:32) msn: destroy the OIM 05538660
> (18:34:32) msn: destroy httpconn (06665A38)
> (18:34:32) connection: Destroying connection 06688FD0

New description:

 Issue: Pidgin-based MSN account is regularly (will reliably happen from
 either immediately to 30 minutes from sign-in) disabled:

 "1 account was disabled because you signed on from another location"

 I've ruled out the possibility of someone else signing into my account due
 to two separate password changes, the only thing that has changed since
 then has been me signing into the eBuddy application (Android version over
 local Wifi) a couple of days prior, and signing out (and deleting the
 application).

 Running 2.10.6, Windows 7 x64, reliably fine for years until this issue
 now.

 Debug report attached.

--

-- 
Ticket URL: <http://developer.pidgin.im/ticket/15202#comment:1>
Pidgin <http://pidgin.im>
Pidgin


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