[Pidgin] #15187: Proxy settings for Smarsh using AIM

Pidgin trac at pidgin.im
Fri Jun 29 11:30:38 EDT 2012


#15187: Proxy settings for Smarsh using AIM
------------------------------+---------------------------------------------
 Reporter:  pbrophylight      |     Owner:  MarkDoliner
     Type:  defect            |    Status:  new        
Component:  AIM               |   Version:  2.10.4     
 Keywords:  smarsh aim proxy  |  
------------------------------+---------------------------------------------
 I am trying to use Pidgin with Smarsh IM archiving using the AIM service
 as one of my IM mediums.

 Smarsh hosted IM proxy information : http://www.smarsh.com/instant-
 message-archiving
 Smarsh hosted IM proxy setup for Trillian :
 https://app.smarsh.com/prinsite/my/c_helpfaq.aspx?pf=1&view=entry&s_faq_id=168
 https://app.smarsh.com/prinsite/my/c_helpfaq.aspx?pf=1&view=entry&s_faq_id=301


 the settings in Pidgin that I am using are the following for AIM and
 Smarsh Proxy




 These settings work for the first time you log in using them to AIM
 through Pidgin but after X times logging in and out, it will fail and say
 :



 X times can be from 2 to 5 times but after I get this message, I cannot
 log back into AIM until I remove the account and then re-add it again to
 Pidgin.

 I do not have these issues when using Trillian but with Trillian I have to
 use the Port 5192 instead of with Pidgin Port 5191.
 Is there anything else I can do to get this working or could you suggest
 for me to try to make this work?

 If you need any additional information, please let me know.

-- 
Ticket URL: <http://developer.pidgin.im/ticket/15187>
Pidgin <http://pidgin.im>
Pidgin


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