[Pidgin] #15524: 2.10.7 can not connect to ejabberd server

Pidgin trac at pidgin.im
Thu Feb 28 13:22:56 EST 2013

#15524: 2.10.7 can not connect to ejabberd server
 Reporter:  jonbach                              |       Owner:  deryni
     Type:  defect                               |      Status:  pending
Milestone:                                       |   Component:  XMPP
  Version:  2.10.7                               |  Resolution:
 Keywords:  ejabberd jabber connect failed       |
  authentication                                 |

Comment (by Luna):

 Seeing as this is a week old and appears to be affecting everyone on my
 server, I offer this debug log with the following redactions:

 • Username is replaced with "<redacted>".
 • Server domain is replaced with "servername.com".

 No further redactions in this debug file. File was generated via debug
 window by clearing, attempting reconnect, reinputting password, failing,
 and then saving.

 Perhaps worth noting as well is the curious fact that users appear able to
 create a new account on the server, but are subsequently unable to connect
 to it, getting the "Not Authorized" error.

 Tested on Pidgin 2.10.7, Windows 7.

Ticket URL: <https://developer.pidgin.im/ticket/15524#comment:2>
Pidgin <http://pidgin.im>

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