[Pidgin] #16484: RSA SecureID login with Juno & PIDGIN unable to login

[Pidgin]

#16484: RSA  SecureID login with Juno & PIDGIN unable to login
------------------------+-----------------------
 Reporter:  aquev88135  |       Owner:  EionRobb
     Type:  defect      |      Status:  pending
Milestone:              |   Component:  XMPP
  Version:  2.10.11     |  Resolution:
 Keywords:              |
------------------------+-----------------------
Changes (by datallah):

 * status:  new => pending


Comment:

 These are the relevant parts of the log.
 {{{
 (16:49:39) dnssrv: querying SRV record for ijump.hostopia.com: _xmpp-
 client._tcp.ijump.hostopia.com
 (16:49:39) dnssrv: res_query returned an error
 (16:49:39) dnsquery: Performing DNS lookup for ijump.hostopia.com
 (16:49:39) dnsquery: IP resolved for ijump.hostopia.com
 (16:49:39) proxy: Attempting connection to 69.49.124.246
 (16:49:39) proxy: Connecting to ijump.hostopia.com:5222 with no proxy
 (16:51:47) proxy: Connecting to ijump.hostopia.com:5222.
 (16:51:47) proxy: Error connecting to ijump.hostopia.com:5222 (Connection
 timed out).
 (16:51:47) proxy: Connection attempt failed: Connection timed out
 }}}

 I think the issue is that DNS is broken on your machine (SRV requests
 don't work) so pidgin is trying to connect to the wrong server:
 {{{
 (16:49:39) dnssrv: res_query returned an error
 }}}

 You'll need either fix DNS (this isn't something we can help with - it's
 something wrong with your machine config completely unrelated to Pidgin)
 or figure out what the correct server to connect to is and populate that
 value in the "Connect Server" field in the "Advanced" section of your XMPP
 account.

 Another possibility is that DNS is broken, but it doesn't matter - pidgin
 is trying to connect to the right server, but a firewall of some sort is
 preventing you from connecting.

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Ticket URL: <https://developer.pidgin.im/ticket/16484#comment:21>
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