[Pidgin] #16571: Ad-hoc chats display "sip:username at domain.com" not available Buddy Info > Display name

[Pidgin]

#16571: Ad-hoc chats display "sip:username at domain.com" not available Buddy Info >
Display name
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 Reporter:  aka_bigred  |      Owner:  EionRobb
     Type:  defect      |     Status:  new
Milestone:              |  Component:  unclassified
  Version:  2.10.11     |   Keywords:  sipe display username GUI
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 When users who aren't in my contact list send me IMs, pidgin/sipe only
 displays their SIP address. The user's display name is available if I
 right-click, get info to view the the Buddy information. This is confusing
 because I have no idea who the person is based on an obscure username, and
 whenever this happens I have to look up & remember who they are for the
 duration of the conversation. I often have several non-buddies messaging
 me at the same time, so remembering who's who can be quite difficult.

 Is there some reason the available contact info isn't automatically
 displayed? Is this a bug, or a greatly needed enhancement?

 I posted this issue in the Sipe protocol forum, and they said it's a
 Pidgin issue.  Stefan Becker said "There is also no way for protocol
 plugins to detect that an IM conversation doesn't have an alias."
 [https://sourceforge.net/p/sipe/discussion/688534/thread/68b0ac5f/?limit=25#bd29]

 I'm using Sipe 1.19.0 on Pidin 2.10.11 on Win7x64 and our company uses MS
 Office 365. I can provide any additional configuration data you need (or
 that I can get). Just let me know how I can help debug if needed.

 This is what I see when non-buddies IM me:

 [[Image(http://i.imgur.com/t7Aw7BX.jpg)]]

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Ticket URL: <https://developer.pidgin.im/ticket/16571>
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