[Pidgin] #16844: Cannot connect to Cisco Jabber using VTG token
Pidgin
trac at pidgin.im
Fri Jan 8 14:06:10 EST 2016
#16844: Cannot connect to Cisco Jabber using VTG token
------------------------+--------------------
Reporter: miatawnt2b | Owner: deryni
Type: defect | Status: new
Milestone: | Component: XMPP
Version: 2.10.11 | Keywords:
------------------------+--------------------
My company recently performed a UC upgrade for Cisco Jabber. Since I have
not been able to connect and pidgin is failing with a sasl: No worthy
mechs found. Below is the Debug
{{{
(11:52:50) jabber: jabber_actions: have pep: NO
(11:52:50) jabber: jabber_actions: have pep: NO
(11:52:50) account: Connecting to account jmill at technetworks.com/.
(11:52:50) connection: Connecting. gc = 0x55bcbe9c6a80
(11:52:50) dnsquery: Performing DNS lookup for exp-e.technetworks.com
(11:52:50) dns: DNS child 6777 no longer exists
(11:52:50) dns: Created new DNS child 11737, there are now 1 children.
(11:52:50) dns: Successfully sent DNS request to child 11737
(11:52:50) dns: Got response for 'exp-e.technetworks.com'
(11:52:50) dnsquery: IP resolved for exp-e.technetworks.com
(11:52:50) proxy: Attempting connection to xxx.xxx.xxx.xxx
(11:52:50) proxy: Connecting to exp-e.technetworks.com:5222 with no proxy
(11:52:50) proxy: Connection in progress
(11:52:50) proxy: Connecting to exp-e.technetworks.com:5222.
(11:52:50) proxy: Connected to exp-e.technetworks.com:5222.
(11:52:50) jabber: Sending (jmill at technetworks.com): <?xml version='1.0'
?>
(11:52:50) jabber: Sending (jmill at technetworks.com): <stream:stream
to='technetworks.com' xmlns='jabber:client'
xmlns:stream='http://etherx.jabber.org/streams' version='1.0'>
(11:52:50) jabber: Recv (183): <stream:stream xmlns='jabber:client'
xml:lang='en-US.UTF-8' xmlns:stream='http://etherx.jabber.org/streams'
from='technetworks.com' id='HPsvtFGUmHIilYRIOqAKHA5678' version='1.0'>
(11:52:50) jabber: Recv (107): <stream:features><starttls
xmlns='urn:ietf:params:xml:ns:xmpp-
tls'><required/></starttls></stream:features>
(11:52:50) jabber: Sending (jmill at technetworks.com): <starttls
xmlns='urn:ietf:params:xml:ns:xmpp-tls'/>
(11:52:50) jabber: Recv (50): <proceed xmlns='urn:ietf:params:xml:ns:xmpp-
tls'/>
(11:52:50) nss: SSL version 3.3 using 128-bit AES with 160-bit SHA1 MAC
Server Auth: 2048-bit RSA, Key Exchange: 2048-bit RSA, Compression: NULL
Cipher Suite Name: TLS_RSA_WITH_AES_128_CBC_SHA
(11:52:50) nss: subject=CN=*.technetworks.com,O="Hye Tech Network &
Security Solutions, LLC",L=Phoenix,ST=Arizona,C=US issuer=CN=DigiCert SHA2
Secure Server CA,O=DigiCert Inc,C=US
(11:52:50) nss: subject=CN=DigiCert SHA2 Secure Server CA,O=DigiCert
Inc,C=US issuer=CN=DigiCert Global Root CA,OU=www.digicert.com,O=DigiCert
Inc,C=US
(11:52:50) nss: subject=CN=DigiCert Global Root
CA,OU=www.digicert.com,O=DigiCert Inc,C=US issuer=CN=DigiCert Global Root
CA,OU=www.digicert.com,O=DigiCert Inc,C=US
(11:52:50) certificate/x509/tls_cached: Starting verify for
exp-e.technetworks.com
(11:52:50) certificate/x509/tls_cached: Checking for cached cert...
(11:52:50) certificate/x509/tls_cached: ...Found cached cert
(11:52:50) nss/x509: Loading certificate from
/home/jmill/.purple/certificates/x509/tls_peers/exp-e.technetworks.com
(11:52:50) certificate/x509/tls_cached: Peer cert matched cached
(11:52:50) nss/x509: Exporting certificate to
/home/jmill/.purple/certificates/x509/tls_peers/exp-e.technetworks.com
(11:52:50) util: Writing file
/home/jmill/.purple/certificates/x509/tls_peers/exp-e.technetworks.com
(11:52:50) nss: Trusting CN=*.technetworks.com,O="Hye Tech Network &
Security Solutions, LLC",L=Phoenix,ST=Arizona,C=US
(11:52:50) certificate: Successfully verified certificate for
exp-e.technetworks.com
(11:52:50) jabber: Sending (ssl) (jmill at technetworks.com): <stream:stream
to='technetworks.com' xmlns='jabber:client'
xmlns:stream='http://etherx.jabber.org/streams' version='1.0'>
(11:52:50) jabber: Recv (ssl)(183): <stream:stream xmlns='jabber:client'
xml:lang='en-US.UTF-8' xmlns:stream='http://etherx.jabber.org/streams'
from='technetworks.com' id='HPsvtFGUmHIilYRIOqAKHA5678' version='1.0'>
(11:52:50) jabber: Recv (ssl)(139): <stream:features><mechanisms
xmlns='urn:ietf:params:xml:ns:xmpp-sasl'><mechanism>CISCO-VTG-
TOKEN</mechanism></mechanisms></stream:features>
(11:52:50) sasl: Mechs found: CISCO-VTG-TOKEN
(11:52:50) sasl: No worthy mechs found
(11:52:50) connection: Connection error on 0x55bcbe9c6a80 (reason: 3
description: Server does not use any supported authentication method)
(11:52:50) jabber: jabber_actions: have pep: NO
(11:52:50) jabber: jabber_actions: have pep: NO
(11:52:50) account: Disconnecting account jmill at technetworks.com/
(0x55bcbe652400)
(11:52:50) connection: Disconnecting connection 0x55bcbe9c6a80
(11:52:50) jabber: Sending (ssl) (jmill at technetworks.com):
</stream:stream>
(11:52:50) jabber: jabber_actions: have pep: NO
(11:52:50) jabber: jabber_actions: have pep: NO
(11:52:50) connection: Destroying connection 0x55bcbe9c6a80
(11:52:53) util: Writing file prefs.xml to directory /home/jmill/.purple
(11:52:53) util: Writing file /home/jmill/.purple/prefs.xml
}}}
Is there any other useful information I can provide to help find a
solution?
--
Ticket URL: <https://developer.pidgin.im/ticket/16844>
Pidgin <https://pidgin.im>
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