[Pidgin] #17412: Systray icon shows available/green even if disconnected from the chat server

Pidgin trac at pidgin.im
Mon Sep 9 06:26:21 EDT 2019


#17412: Systray icon shows available/green even if disconnected from the chat
server
------------------------------------+---------------------------
 Reporter:  attila123               |       Owner:
     Type:  defect                  |      Status:  new
Milestone:                          |   Component:  pidgin (gtk)
  Version:  2.13.0                  |  Resolution:
 Keywords:  available disconnected  |
------------------------------------+---------------------------
Description changed by attila123:

Old description:

> I created an XMPP account, which points to a service which is not always
> available (actually it is a protocol translator (running in localhost)
> from a proprietary chat application).
> (This is now the only account I have in pidgin.)
>
> Expected behaviour:
> I would expect that whenever any connection/account is broken (yes, even
> one of them), then the systray icon would change to something else than
> the green circle ("available" sign). That way I would quickly notice that
> one of my connections have a problem and I need to take action.
>
> Actual behaviour:
> When I have an account which is disconnected (e.g. "Unable to connect"),
> I can only see it when I open pidgin main window (Buddy List). (Then the
> problem is described, and "Modify Account" and "Reconnect" buttons are
> available). But I do not see the problem from the systray icon of pidgin
> which is still green. This gives me the false impression that everything
> is OK, and others can send chat messages to me.
>
> I think it is such a basic need from an IM program that I set the type to
> 'defect'.

New description:

 I created an XMPP account, which points to a service which is not always
 available (actually it is a protocol translator (running in localhost)
 from a proprietary chat application).
 (This is now the only account I have in pidgin.)

 Expected behaviour:
 I would expect that whenever any connection/account is broken (yes, even
 one of them), then the systray icon would change to something else than
 the green circle ("available" sign). That way I would quickly notice that
 one of my connections have a problem and I need to take action.

 Actual behaviour:
 When I have an account which is disconnected (e.g. "Unable to connect"), I
 can only see it when I open pidgin main window (Buddy List). (Then the
 problem is described, and "Modify Account" and "Reconnect" buttons are
 available). But I do not see the problem from the systray icon of pidgin
 which is still green. This gives me the false impression that everything
 is OK, and others can send chat messages to me.

 I think it is such a basic need from an IM program that I set the type to
 'defect'.

 I am on Linux / Cinnamon desktop if that matters.

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Ticket URL: <https://developer.pidgin.im/ticket/17412#comment:1>
Pidgin <https://pidgin.im>
Pidgin


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