[Cabal] FAQ and support.pidgin.im
lschiere at users.sf.net
Tue Oct 31 07:41:36 EST 2006
On Tue, Oct 31, 2006 at 02:35:16AM -0500, Mark Doliner wrote:
> On Mon, 30 Oct 2006 20:29:22 -0500, Luke Schierer wrote
> > I have started using faqomatic at
> > http://support.pidgin.im/cgi-bin/pidginfaq.pl?
> > ...
> > Naturally it needs work to make it Look nice. Sean goesso far as to
> > place it in his top 3 or 4 worst looking sites ever.
> > Let me know what you all think. Is there something better I should
> > be looking at? Does the lack of good auth prove to be an
> > unacceptable flaw?
> Yeah, that's pretty grotesque. As a user, I'm not sure I would ever bother to
> try to find an answer to my question in a FAQ that looks like that. My
> preference is for the FAQ to be in a world-writable wiki that allows edits by
> anonymous users. It doesn't matter to me whether we put it in the developer
> trac or some other wiki.
> It's supposed to be an open source COMMUNITY, not an open source oligarchy. I
> think we should encourage the community to contribute at every opportunity
> (and reduce the workload on all of us). And I think people are more willing
> to edit a wiki than they are to figure out how to change a faqomatic-managed FAQ.
the idea of fully anonymous users always scares me. Community is all
and good, but any real community would have some sense of
accountablility and reputation. If a substantial part of the
"community" is posting as "Anonymous" then we get Slashdot. A
community in a sense I suppose, but not a very healthy one.
I do not mind making wiki pages editable by registered users, but making
it editably by anonymous users sounds like a receipe for serious time
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