[Cabal] FAQ and support.pidgin.im

Mark Doliner mark at kingant.net
Tue Oct 31 02:35:16 EST 2006

On Mon, 30 Oct 2006 20:29:22 -0500, Luke Schierer wrote
> I have started using faqomatic at
> http://support.pidgin.im/cgi-bin/pidginfaq.pl?
> ...
> Naturally it needs work to make it Look nice.  Sean goesso far as to
> place it in his top 3 or 4 worst looking sites ever.
> Let me know what you all think.  Is there something better I should 
> be looking at?  Does the lack of good auth prove to be an 
> unacceptable flaw?

Yeah, that's pretty grotesque.  As a user, I'm not sure I would ever bother to
try to find an answer to my question in a FAQ that looks like that.  My
preference is for the FAQ to be in a world-writable wiki that allows edits by
anonymous users.  It doesn't matter to me whether we put it in the developer
trac or some other wiki.

It's supposed to be an open source COMMUNITY, not an open source oligarchy.  I
think we should encourage the community to contribute at every opportunity
(and reduce the workload on all of us).  And I think people are more willing
to edit a wiki than they are to figure out how to change a faqomatic-managed FAQ.


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