Problems with MSN protocol ...

[Mauro Sergio Ferreira Brasil]

Hi Felipe!

Thanks for your comments and initiative, but unfortunatelly I'll need to 
prioritize the use of current plugin version supported by Pidgin/libpurple.

To make things short I just said that "we work with an open-source 
app..." but the real condition is that we provide maintenance to this 
application to a different company and, although this is not a final 
decision, they want to give a first shot to official version of this 
protocol plugin.

Anyway, I'll keep your good offer on mind.

Thanks again and best regards,
Mauro.



Felipe Contreras escreveu:
> On Tue, May 19, 2009 at 3:19 PM, Mauro Sergio Ferreira Brasil
> <mauro.brasil at tqi.com.br> wrote:
>   
>> Hello there!
>>
>> We work here with an open-source application that uses libpurple as Instant
>> Messaging infraestructure, and our users are experiencing very regular
>> connection problems with MSN protocol for about 1 week or more.
>> They did tests with Pidgin as well and notice the same condition although
>> the official Live Messenger client don't seems to show any problems.
>>
>> I've searched the bugtracker and found some indication of the errors that
>> occurr mainly with switchboard, notification and contact list servers.
>>
>> I have appended a log created by our application that in fact dumps the logs
>> generated by libpurple, and the main points that should be considered are:
>>
>> 1- "ERROR - nss: Handshake failed  (-5961)" - indicates a failure during
>> access on contact list server;
>> 2- "ERROR - msn: Connection error from XXX server" - indicates failure on
>> XXX server that can be Notification or Switchboard;
>>
>> I don't have a glue about the causes of the second condition, but the change
>> of contact list server from "contacts.msn.com" to "omega.contacts.msn.com"
>> that occurred short time ago maybe can be the reason and the solution to
>> first condition.
>>
>> Do you guys have any ideas or suggestions on how to fix those problems or
>> updates about what is being done on this matter ?
>>     
>
> If you try msn-pecan I'll be glad to investigate those issues (maybe
> they are even solved :).
>
> For 1) I've been planning to replace the nexus authentication. The
> code is several years old and it's probably riddled with bugs.
>
> For 2) at least msn-pecan has much better error reporting so you can
> actually see the details about the error you get.
>
> Cheers.
>
>   

-- 
__At.,                                                                                                                             
   _
 
*Technology and Quality on Information*
Mauro Sérgio Ferreira Brasil
Coordenador de Projetos e Analista de Sistemas
+ mauro.brasil at tqi.com.br <mailto:@tqi.com.br>
: www.tqi.com.br <http://www.tqi.com.br>
( + 55 (34)3291-1700
( + 55 (34)9971-2572

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