Trac recognizing duplicate bugs on bug submission

[Craig Harding]

Can we atleast try this to see how it works? I can't remember but do you
guys have a test.devel.pidgin.im machine for these sorts of things?

For example, for 2.7.0 there were 86 duplicate tickets:
http://developer.pidgin.im/query?groupdesc=1&group=milestone&max=100&version=2.7.0&order=priority&resolution=duplicate&col=id&col=summary&col=status&col=component

<http://developer.pidgin.im/query?groupdesc=1&group=milestone&max=1000&version=2.7.0&order=priority&resolution=duplicate&col=id&col=summary&col=status&col=component>For
2.7.1, there were 25 duplicate tickets:
http://developer.pidgin.im/query?groupdesc=1&group=milestone&version=2.7.1&order=priority&resolution=duplicate&col=id&col=summary&col=status&col=component

For 2.7.1 it seemed like it was released a few weeks after 2.7.0, hence the
less number of tickets. Between 2.6.x and 2.7.0 it was basically 3 months.
86 tickets may not seem like a lot, but I think this plugin would come in
handy if, for example, there is a flood of emails/tickets for the windows32
installer <http://pidgin.im/pipermail/support/2010-May/007441.html>.

Anyways, I think it's a good idea. I'm not sure if someone has time to
devote to install this plugin for trac. I can help if help is needed.


Craig.


On Thu, May 20, 2010 at 2:21 PM, Michael Secord <gizmokid2005 at gmail.com>wrote:

> Not really sure about Trac, but for instance talk.maemo.org's forums use
> what Daniel describes in his message. It just pops up (usually under the
> subject) in the ticket/post with helpful/possibly relevant information. I
> realize this isn't a forum, but that feature has actually helped me MANY
> times when going to post topics. It's at least worth a try?
>
>
> ------ Original Message -------
> Subject: Re: Trac recognizing duplicate bugs on bug submission
> From: Daniel Atallah <daniel.atallah at gmail.com>
> To: Craig Harding <craigwharding at gmail.com>
> Date: 5/20/2010 2:12 PM EST
>
>> On Wed, May 19, 2010 at 21:30, Craig Harding<craigwharding at gmail.com>
>>  wrote:
>>
>>
>>> Is there a way that an intermediate page could be introduced into trac
>>> once the user has submitted a bug? It could show a list of existing
>>> bugs that would match keywords from their bug submission. If there was
>>> an existing bug that had a good match to the user's bug submission
>>> they could skip that submission of the new bug and look at the
>>> existing bug.
>>>
>>> I tried searching the list for previous emails on this but I wasn't
>>> really sure what this 'bug matching' would be called.
>>>
>>>
>> I suspect it would be possible to implement this via a trac plugin,
>> but I haven't seen any existing plugins that do that.
>>
>> http://trac-hacks.org/wiki/DuplicateTicketSearchPlugin has a somewhat
>> similar goal, but wouldn't change the workflow, just try to help the
>> user by popping up suggested duplicates.  I'm not sure how good it is.
>>
>> -D
>>
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>>
>>
>
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