Trac Bug canned responses

Peter Lawler bleeter at gmail.com
Mon Dec 12 16:56:57 EST 2011


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Hi!
Might I humbly suggest a new 'Canned Response' for Trac Bugs?

Something along the lines of:

"Please report each bug/RFE individually as multiple reports in one
ticket are difficult to track individually. See
http://developer.pidgin.im/wiki/WikiFormatting section 'Trac Links' if
you wish to cross-reference individual bugs/RFEs"

I suggest the status of multiple bugs/RFEs in one ticket should be
marked as 'Closed/Invalid' (I've not used a canned response yet, but
looking at what's currently on the list I'm guessing there are
background tricks that a canned response causes status of a ticket to
change).

I'm looking through some reports at the moment with a view to wrapping
my brain about the bug/RFE I'm planning to work on but multiple bug/RFE
reports in one ticket are doing my head in. Suspect we could close a few
reports by implementing this policy and then waiting to see which
reports come back, thus indicating what some long standing reports the
OP really cares about.

Regards,

Pete.
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