Some buddies appear "idle" - should be "available"

[Phil Hannent]

Lee B. wrote:
> The idle settings of these is set to "Based on keyboard or mouse use."
> 
> Also, their status does switch to "away," but when they go back to their 
> keyboards, their status changes back to "idle."
> 
> One of these people initially had trouble with Windows Messenger logging 
> on to her MSN account at the same time that Pidgin did and I'm not sure 
> how she solved that. Could MSN/Windows Messenger be causing this?
I couldn't answer the question of if there was something  the default client was 
doing, however it can never be ruled out.

Could I ask you to get the user to test something?  There is a plugin called 
Idle Maker.  If you enable that it will add an option into the Tools menu of the 
buddy list.  From there you can manually adjust the idle state and time.

Regards
Phil Hannent

> Phil Hannent wrote, on 7/24/2008 1:11 AM:
>> Lee B. wrote:
>>> I have several buddies who always appear "idle," even when they are 
>>> using the keyboard. I can contact them, but they appear "idle."
>>>
>>> They are all using Windows XP
>>> They are all using MSN protocol
>>> They all use OTR (if that matters)
>>>
>>> Others buddies with these same attributes appear normal ("available" 
>>> when they are at the keyboard)
>>>
>>> Is there something I can check or change to rectify this "idle" problem?
>> What would be really helpful would be to know how their preferences 
>> for idle are setup?  You can set the idle to be based on the last 
>> message sent rather than keyboard and mouse usage.
>>
>> Also could they try another protocol?  To see if its specific to MSN.
>>
>> Regards
>> Phil Hannent


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