WinXP - Pidgin 2.5.1 crashing on startup

Daniel Atallah daniel.atallah at
Tue Sep 16 17:04:29 EDT 2008

On Tue, Sep 16, 2008 at 4:56 PM, Martin Štefan <ufan at> wrote:
> Hi there,
>    I'm having crashes when starting up Pidgin 2.5.1 (currently, but I
> saw the same issue even when I installed an older version). It displays
> following message:
> Gdk-error **: _gdk_visual_init: unsupported BITSPIXEL: 0
> When I click ok, standard MS Visual C++ Runtime error is displayed
> informing me that pidgin.exe was terminated. I'm using WinXP SP3 and
> gtk+ runtime 2.12.8 rev a (the one installed together with the latest
> pidgin). I tried to re-install it, uninstall and manually clean folders
> and registry keys and also manually updating the gtk+ version - no
> success. It seems to me that it's rather GTK+ issue than pidgin, but I
> have not found any note about it on their ( maillist archives.

You're right about it being a GTK+ issue.

Which version of Windows is this?

Is this a "normal" desktop or is it something like a remote Citrix or
Terminal Services client?

This issue is related to GTK+ not being able to detect your display
properties correctly.


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