Online Status Not Working

Paul Aurich darkrain42 at pidgin.im
Wed Oct 7 14:18:54 EDT 2009


And Kevin Roth spoke on 10/07/2009 08:39 AM, saying:
> Hello Pidgin Team,
> 
>  
> 
> I’m writing to report that several members of our organization often
> appear offline when they are.  Changing the status and then changing it
> back to “Available” does not help.  Restarting Pidgin seems to help, but
> is a temporary solution.  Have you had any other reports of this, and is
> this something you are working to fix?  Thanks for a great, free product.

You've neglected to mention with what protocol this is occurring.

If AIM/ICQ, then yes, there are various known problems like that currently
(believed, AFAIK, to be server-side issues). Enabling "Use clientLogin" on
the advanced tab of the Modify Account dialog may help (this will be the
default in the next version of Pidgin).

> **Kevin Roth***
> *Lead Developer
> Ecreativeworks Inc
> 888-234-5071 ext 238
> 763-450-3900 ext 238
> 763-450-3919 fax
> kevin at ecreativeworks.com <mailto:kevin at ecreativeworks.com>
> www.ecreativeworks.com <http://www.ecreativeworks.com>
> 

~Paul

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