Pidgin not working

Paul Aurich darkrain42 at pidgin.im
Tue Sep 29 13:46:35 EDT 2009


And Kellie DiPaola spoke on 09/29/2009 10:37 AM, saying:
> Hi.  I am trying to use Pidgin with quicktate transcription company and
> I am having errors pop up that say “you required encryption, but it is
> not available on this server.”  How do I fix this?  I have the debug
> window open right now and I have pasted the code in this email.
> (13:28:18) *jabber:* Recv (269): <?xml version='1.0'?><stream:stream
> xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams'
> id='2458760019' from='typists.quicktate.com'
> xml:lang='en'><stream:error><host-unknown
> xmlns='urn:ietf:params:xml:ns:xmpp-streams'/></stream:error></stream:stream>

Apart from Pidgin incorrectly masking the "Host Unknown" error, your issue
is that you need to set the Domain to *typists.quicktate.com*, not
typist.quicktate.com.

~Paul

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