Running Pidgin 2.6.6 on Windows 7

[Daniel Atallah]

On Tue, Apr 20, 2010 at 08:36, Jim Bruno <bruno.jim at gmail.com> wrote:
> Dear Sir/Madam,
>
> I am having some problems setting up and using Pidgin 2.6.6. on Windows 7.
>
> I have previously used Pidgin 2.6.2 on a Win XP with no problem what so ever
> but on my new laptop I have Win7 and have configured my MSN and XMPP
> accounts exactly the same an it will not work.
>
> I am using the old lapotop/Pidgin connecting through the same wireless lan
> and it works fine. I can access internet with a browser on the new laptop,
> but when I try to connect the MSN or XMPP accounts on the Win7 machine it
> never connects and the error message is "Unable to authenticate:
> Authentication failure" for one service and "Not Authorized" for the other.
>
> I suspect this error pertains to Win7 but I am new to this version so I'm
> not sure what to do now.
>
> Can anyone please suggest something? I am at a loss here and really need
> some help.

Those errors are the type of errors you'd see if your username /
password were incorrect.

If you're sure that is not the case, you'll need to get a debug log
from when the errors occur
(http://d.pidgin.im/wiki/TipsForBugReports), so that we can tell what
the specific problem is.

-D