Problem: Users hang around in chat room like ghosts

[Daniel Atallah]

On Fri, Aug 20, 2010 at 11:06, Stefani Whelan <swhelan at tbase.com> wrote:
> Maybe I’m using it wrong, but I created a chat room for my dev group.
>
>
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> I clicked Join Chat – Typed the word “dev” into Room, and clicked Join. I
> “Invite”d the other dev members to join.
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> That worked fine until the next day. Our procedures call for us to shut down
> our PCs every night. The next day I clicked Join Chat, Room List, Find Room
> and was back on.
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>
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> But when the chat room came up, it showed one of the other users as still
> being in the room when she wasn’t. When she tried to join, she got a
> conflict.
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> I went online found something that told me how to kick someone out of the
> chat room. Did a /kick username and she was able to join.
>
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> But the next day, again someone was showing in the room who wasn’t there.
> When I kicked him off, he was then able to join, but the list of users
> showed him being there twice – like a ghost. One shows his name and the
> other his email address.
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> Today it showed both of them, plus the ghost being there. I kick two of them
> off, but the ghost is still there.
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> Does anyone know why we have the ghosts, how I prevent them and how I remove
> the persistent one?


Which protocol are you using?

-D