People don't read the mail list

Michael Secord gizmokid2005 at
Tue May 18 15:07:15 EDT 2010

Same here. I've also noticed telling people to right-click, and to find 
something in the start menu are both quite the endeavor. It was a good 
day when I had someone who understood those simple instructions.

-------- Original Message  --------
Subject: Re: People don't read the mail list
From: Brian Morrison <bdm at>
To: support at
Date: 5/18/2010 1:17 PM

> On Tue, 18 May 2010 13:03:00 -0400
> Michael Secord<gizmokid2005 at>  wrote:
>> People don't read, and they don't listen,
> Often because they don't understand the meaning of even simple
> descriptions of how to fix problems with computers and software.
> With people I've dealt with, using the expression "install" resulted in
> complete incomprehension. "Download" was a real struggle too.

More information about the Support mailing list