IMs not popping up.

Heather Crafts hmcrafts at
Tue Feb 8 15:35:39 EST 2011

I found this on your website..this is my problem..Do not under the solution if 
there is one..


From: Richard Laager <rlaager at>
To: Heather Crafts <hmcrafts at>
Cc: support at
Sent: Tue, February 8, 2011 2:45:38 PM
Subject: Re: IMs not popping up.

Please keep your replies on the support at mailing list for the
benefit of others. Do not reply to just me individually.

On Tue, 2011-02-08 at 11:05 -0800, Heather Crafts wrote:
> OS is microsoft.

That's not very specific. Based on the screenshot, you're running
Windows 7.

> Version is Pidgin 2.7.9 (libpurple 2.7.9)

Based on the screenshots, you two are definitely not running the same
version of Pidgin. What version is your co-worker running?

I'm not an expert on Pidgin on Windows, so unfortunately I can't be of
more help here. Hopefully someone else on the list will be able to help
you when you reply.


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