Can not send IM's or ADD a Buddy

[doug reinhard]

I had trouble adding a buddy, finally it seemed to work and I communicated with them 1 day.  The next time I went to IM them I got this mssg : [ Message was not sent because the system is unavailable. This normally happens when the user is blocked or does not exist. ] I tried 5 times, closed and re-opened several times and nothing.  So I removed them and tried starting over and now I get this mssg:  [Unable to add the buddy **********@eteambiz.com because the username is invalid. Usernames must be valid email addresses.]  I use this email so I know it is indeed valid.  WHAT'S GOING ON?? 

Thank you,  Doug Reinhard
                 

 		 	   		  
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