Unable to login to MSN

William Ho whyhwhyh at gmail.com
Fri Jan 7 02:01:01 EST 2011


Hi,

Have not been unable to login for weeks.

"Unable to authenticate: Authentication Failure"

I have tried on MSN messenger and therefore am sure there is no mistake with login ID or password.

Thi sis from Debug window:

(14:59:44) util: Writing file prefs.xml to directory C:\Documents and Settings\Only The Lonely\Application Data\.purple
(14:59:44) util: Writing file C:\Documents and Settings\Only The Lonely\Application Data\.purple\prefs.xml
(14:59:54) account: Connecting to account whyh at lycos.co.uk.
(14:59:54) connection: Connecting. gc = 02595F70
(14:59:54) msn: new httpconn (025380D8)
(14:59:54) proxy: No Windows proxy set.
(14:59:54) dnsquery: Performing DNS lookup for messenger.hotmail.com
(14:59:54) dnsquery: IP resolved for messenger.hotmail.com
(14:59:54) proxy: Attempting connection to 64.4.9.254
(14:59:54) proxy: Connecting to messenger.hotmail.com:1863 with no proxy
(14:59:54) proxy: Connection in progress
(14:59:55) proxy: Connecting to messenger.hotmail.com:1863.
(14:59:55) proxy: Connected to messenger.hotmail.com:1863.
(14:59:55) msn: C: NS 000: VER 1 MSNP16 MSNP15 CVR0
(14:59:55) msn: S: NS 000: VER 1 MSNP16
(14:59:55) msn: Negotiated protocol version 16 with the server.
(14:59:55) msn: C: NS 000: CVR 2 0x0409 winnt 5.1 i386 MSNMSGR 8.5.1302 BC01 whyh at lycos.co.uk
(14:59:55) msn: S: NS 000: CVR 2 14.0.8117 14.0.8117 14.0.8089 http://msgr.dlservice.microsoft.com/download/A/6/1/A616CCD4-B0CA-4A3D-B975-3EDB38081B38/en/wlsetup-cvr.exe http://download.live.com/?sku=messenger
(14:59:55) msn: C: NS 000: USR 3 SSO I whyh at lycos.co.uk
(14:59:56) msn: S: NS 000: XFR 3 NS 207.46.124.102:1863 U D
(14:59:56) proxy: No Windows proxy set.
(14:59:56) dnsquery: Performing DNS lookup for 207.46.124.102
(14:59:56) dnsquery: IP resolved for 207.46.124.102
(14:59:56) proxy: Attempting connection to 207.46.124.102
(14:59:56) proxy: Connecting to 207.46.124.102:1863 with no proxy
(14:59:56) proxy: Connection in progress
(14:59:56) proxy: Connecting to 207.46.124.102:1863.
(14:59:56) proxy: Connected to 207.46.124.102:1863.
(14:59:56) msn: C: NS 000: VER 4 MSNP16 MSNP15 CVR0
(14:59:56) msn: S: NS 000: VER 4 MSNP16
(14:59:56) msn: Negotiated protocol version 16 with the server.
(14:59:56) msn: C: NS 000: CVR 5 0x0409 winnt 5.1 i386 MSNMSGR 8.5.1302 BC01 whyh at lycos.co.uk
(14:59:57) msn: S: NS 000: CVR 5 14.0.8117 14.0.8117 14.0.8089 http://msgr.dlservice.microsoft.com/download/A/6/1/A616CCD4-B0CA-4A3D-B975-3EDB38081B38/en/wlsetup-cvr.exe http://download.live.com/?sku=messenger
(14:59:57) msn: C: NS 000: USR 6 SSO I whyh at lycos.co.uk
(14:59:57) msn: S: NS 000: GCF 0 5664
(14:59:57) msn: Processing GCF command
(14:59:57) msn: S: NS 000: USR 6 SSO S MBI_KEY_OLD 5rE8QZFknA9LhHGZZP/rV+oTF/Vj9SZLoaTmFVc0R/ILdjXgUI5pJ8gafvVEZyyU
(14:59:57) msn: Starting Windows Live ID authentication
(14:59:57) msn: Logging on whyh at lycos.co.uk, with policy 'MBI_KEY_OLD', nonce '5rE8QZFknA9LhHGZZP/rV+oTF/Vj9SZLoaTmFVc0R/ILdjXgUI5pJ8gafvVEZyyU'
(14:59:57) proxy: No Windows proxy set.
(14:59:57) dnsquery: Performing DNS lookup for login.live.com
(14:59:57) dnsquery: IP resolved for login.live.com
(14:59:57) proxy: Attempting connection to 65.54.165.136
(14:59:57) proxy: Connecting to login.live.com:443 with no proxy
(14:59:57) proxy: Connection in progress
(14:59:58) proxy: Connecting to login.live.com:443.
(14:59:58) proxy: Connected to login.live.com:443.
(14:59:59) nss: subject=CN=login.live.com,OU=Passport,O=Microsoft Corporation,OID.2.5.4.9=One Microsoft Way,L=Redmond,ST=Washington,postalCode=98052,C=US,serialNumber=600413485,OID.2.5.4.15=Private Organization,OID.1.3.6.1.4.1.311.60.2.1.2=Washington,OID.1.3.6.1.4.1.311.60.2.1.3=US issuer=CN=VeriSign Class 3 Extended Validation SSL CA,OU=Terms of use at https://www.verisign.com/rpa (c)06,OU=VeriSign Trust Network,O="VeriSign, Inc.",C=US
(14:59:59) nss: subject=CN=VeriSign Class 3 Extended Validation SSL CA,OU=Terms of use at https://www.verisign.com/rpa (c)06,OU=VeriSign Trust Network,O="VeriSign, Inc.",C=US issuer=CN=VeriSign Class 3 Public Primary Certification Authority - G5,OU="(c) 2006 VeriSign, Inc. - For authorized use only",OU=VeriSign Trust Network,O="VeriSign, Inc.",C=US
(14:59:59) nss: subject=CN=VeriSign Class 3 Public Primary Certification Authority - G5,OU="(c) 2006 VeriSign, Inc. - For authorized use only",OU=VeriSign Trust Network,O="VeriSign, Inc.",C=US issuer=CN=VeriSign Class 3 Public Primary Certification Authority - G5,OU="(c) 2006 VeriSign, Inc. - For authorized use only",OU=VeriSign Trust Network,O="VeriSign, Inc.",C=US
(14:59:59) certificate/x509/tls_cached: Starting verify for login.live.com
(14:59:59) certificate/x509/tls_cached: Checking for cached cert...
(14:59:59) certificate/x509/tls_cached: ...Found cached cert
(14:59:59) nss/x509: Loading certificate from C:\Documents and Settings\Only The Lonely\Application Data\.purple\certificates\x509\tls_peers\login.live.com
(14:59:59) certificate/x509/tls_cached: Peer cert matched cached
(14:59:59) nss/x509: Exporting certificate to C:\Documents and Settings\Only The Lonely\Application Data\.purple\certificates\x509\tls_peers\login.live.com
(14:59:59) util: Writing file C:\Documents and Settings\Only The Lonely\Application Data\.purple\certificates\x509\tls_peers\login.live.com
(14:59:59) certificate: Successfully verified certificate for login.live.com
(14:59:59) soap: Sending secure request.
(15:00:00) util: Writing file accounts.xml to directory C:\Documents and Settings\Only The Lonely\Application Data\.purple
(15:00:00) util: Writing file C:\Documents and Settings\Only The Lonely\Application Data\.purple\accounts.xml
(15:00:00) soap: read 350 bytes
(15:00:00) soap: read 1121 bytes
(15:00:00) soap: Received secure request.
(15:00:00) msn: C: NS 000: OUT
(15:00:00) connection: Connection error on 02595F70 (reason: 2 description: Unable to authenticate: Authentication Failure)
(15:00:00) account: Disconnecting account whyh at lycos.co.uk (011C9308)
(15:00:00) connection: Disconnecting connection 02595F70
(15:00:00) msn: destroy the OIM 02593ED8
(15:00:00) msn: destroy httpconn (025380D8)
(15:00:00) connection: Destroying connection 02595F70
(15:00:06) util: Writing file accounts.xml to directory C:\Documents and Settings\Only The Lonely\Application Data\.purple
(15:00:06) util: Writing file C:\Documents and Settings\Only The Lonely\Application Data\.purple\accounts.xml

Help pls?

Regards

William
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