Offline buddy is not offline

[James Hurst]

Hi Dave,

Please see my responses below.

Regards,

James


James Hurst
Sr. Account Executive

Oakland, CA
Office: 617-859-1900 x714
Mobile:  510-921-7616
Fax:  617-395-6868
jhurst at sitespect.com


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-----Original Message-----
From: David Woolley [mailto:forums at david-woolley.me.uk] 
Sent: Thursday, January 20, 2011 12:00 AM
To: James Hurst
Cc: support at pidgin.im
Subject: Re: Offline buddy is not offline

James Hurst wrote:

> 
> I have a problem with two of my contacts in pidgin.  It seems they are 
> in fact online and available to chat but pidgin only sees them as 
> offline.  Other users see them as Online. 
> 

What makes them different from the ones that work?

"They appear offline even though they are online."

What error messages do you get, if any, when enabling the debug window?

"none, they continue to appear offline, even during an active chat."

You need to provide the standard information for any bug report, e.g.
versions, operating systems, instant messaging services, etc.

"windows 7, pidgin 2.7.7, using AOL, MSN Live and Yahoo via pidgin."

I think I have seen this sort of problem reported before, but is not in 
the top ten recent issues, and I haven't searched the main bug tracker 
for something similar.  The last possible report was in Chinese, so 
there were problems communicating with the reporter.


"Any help would be appreciated. Perhaps the issue is with the user I'm chatting with.  They have their 'always offline' preference toggled for just me but again, no one else.  The guy is a peer, and I'm not his boss so not sure why he would do this."

> Please note that the information contained in this message may be 
> privileged and confidential and protected from disclosure. If the reader 

No it is not.  Nothing posted to this public mailing list can ever be 
confidential.  Crying confidential when it isn't may lead people to 
believe you didn't mean it when you did, but there was some doubt in the 
recipient's mind.

-- 
David Woolley
Emails are not formal business letters, whatever businesses may want.
RFC1855 says there should be an address here, but, in a world of spam,
that is no longer good advice, as archive address hiding may not work.