Trouble enabling account after installing pidgin
datallah at pidgin.im
Mon Jan 24 14:08:48 EST 2011
On Mon, Jan 24, 2011 at 14:04, Kathleen O'Connor
<kathleen.oconnor at villanova.edu> wrote:
> Installing Pidgin on Windows 7
> Once the software was installed, we received a window "Welcome to Pdigin" ; we clicked add and used the following configuration :
> 1) Protocol: Chose XMPP from the dropdown List
> Username: vu_firstname_lastname (all lowercase)
> Domain: libraryh3lp.com
> 2) The password is "*********". Check the "Remember Password" box..
> 3) Click Add.
> 4) An Accounts window opened up and we checked on the Enabled box; then hit Close.
> If we go back it not Accounts window -- it tell us the user is not enabled
This appears to be a third party service using a third party plugin.
You should seek support from the "libraryh3lp.com" folks - we (the
Pidgin folks) don't know anything about this third party service.
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