Unable to connect

Brian Morrison bdm at fenrir.org.uk
Thu Jul 7 06:08:30 EDT 2011


On Thu, 7 Jul 2011 01:50:21 -0700
Elizabeth Tembo <tembo.lizzie at gmail.com> wrote:

> Hello,
> 
> I have tried to set it up several times with the same credentials, but it's
> still not working. It is able to connect with Google talk but XXMP seems to
> be a problem.
> 

I would suggest looking at the debug output (accessible via the help
menu) when you try and connect, if that doesn't make any sense then
either post the details here (remove any passwords etc) or ask the
people that administer your XMPP server.

One other question, does it still work on the previous PC you used?

Also, please reply to the list address, not directly to me, you will
get a much wider degree of help by using the list.

> Liz
> 
> 
> 
> On Thu, Jul 7, 2011 at 1:42 AM, Brian Morrison <bdm at fenrir.org.uk> wrote:
> 
> > On Thu, 7 Jul 2011 01:36:12 -0700
> > Elizabeth Tembo <tembo.lizzie at gmail.com> wrote:
> >
> > > Hi All,
> > >
> > > Please help me resolve the problem i have; pidgin cannot connect to the
> > > local network i am connected to. i am using XMPP. It used work perfectly
> > > well not until recently when i installed it on another pc. please help.
> >
> > If you have installed it on another PC and not set up your accounts
> > again then it will be unable to connect because it has no information
> > on where to connect to and what credentials to present to the IM
> > network server.
> >
> > You will need to recreate your account(s) to make it work.

-- 

Brian Morrison

                "I am not young enough to know everything"
                                                          Oscar Wilde




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