Problem with MSN
David Woolley
forums at david-woolley.me.uk
Wed Mar 23 17:20:17 EDT 2011
Alexandre wrote:
>
> I am using Ubuntu 10.10
> *Pidgin 2.7.11* (libpurple 2.7.11)
> 266042fff48838ac6672bcde8cf02babb5d5bae0
>
> I am using LAN 10/100mpbs or wireless 54Mbps.
> Notebook --------- D-Link Router DI-524 -------- Motorola Modem -------
> Cable ------>
The main reason for asking for network details is the possibility of
firewalls (probably if you are using a company account) and "transparent
proxies" (common on mass market consumer accounts) - the former being
more likely to be a problem.
>
> Do you want any trace of LAN of WireShark too? What situation? In the
> start of Pidgin??? Other situation?
Googling your symptoms, most reports have been closed out because of a
failure of the reporter to provide debugging information. One has been
closed out because the developer couldn't reproduce it. Consequently as
much debug information as possible is desirable, although I suspect the
developers may be overwhelmed by Wireshark data. They will certainly
want Pidgin debug log data.
Unless you can tie down the first step in the failure, I imagine they
will want from start up until the first symptom.
Remember this is a public mailing list, so obfuscate (as little as
possible) and sensitive information. (For that reason, I wouldn't
provide pcap files unless and until a developer asks for them as private
email.)
Note, it is possible that there is an open bug report that I failed to find.
--
David Woolley
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