[Fwd: Re: Cannot connect to GoogleTalk]

Thu Mar 31 01:25:50 EDT 2011

Hello,

Thank you for your great help.

Here is the debugging info of my 1 gmail account:

(00:18:45) dnssrv: Couldn't look up SRV record. This operation returned 
because the timeout period expired. (1460).
(00:18:45) dnsquery: Performing DNS lookup for gmail.com
(00:18:45) dnsquery: IP resolved for gmail.com
(00:18:45) proxy: Attempting connection to 209.85.175.18
(00:18:45) proxy: Connecting to gmail.com:5222 with no proxy
(00:18:45) proxy: Connection in progress
(00:19:06) proxy: Connecting to gmail.com:5222.
(00:19:06) proxy: Error connecting to gmail.com:5222 (Connection timed 
out.).
(00:19:06) proxy: Connection attempt failed: Connection timed out.
(00:19:06) jabber: Couldn't connect directly to gmail.com.  Trying to 
find alternative connection methods, like BOSH.
(00:19:06) dnssrv: querying TXT record for gmail.com: _xmppconnect.gmail.com
(00:19:06) wpurple: This version of dnsapi.dll contains DnsQuery_UTF8
(00:19:06) wpurple: This version of dnsapi.dll contains DnsRecordListFree
(00:19:18) dnssrv: Couldn't look up TXT record. This operation returned 
because the timeout period expired. (1460).
(00:19:18) jabber: Unable to find alternative XMPP connection methods 
after failing to connect directly.
(00:19:18) connection: Connection error on 05E22630 (reason: 0 
description: Unable to connect)
(00:19:18) account: Disconnecting account napakorn.athakasehm at gmail.com/ 
(025A8F68)
(00:19:18) connection: Disconnecting connection 05E22630
(00:19:18) connection: Destroying connection 05E22630
(00:19:23) util: Writing file accounts.xml to directory 
C:\Users\W7x64\AppData\Roaming\.purple
(00:19:23) util: Writing file 
C:\Users\W7x64\AppData\Roaming\.purple\accounts.xml
(00:19:51) autorecon: do_signon called
(00:19:51) autorecon: calling purple_account_connect
(00:19:51) account: Connecting to account napakorn.athakasehm at gmail.com/.
(00:19:51) connection: Connecting. gc = 05E234B0
(00:19:51) dnssrv: querying SRV record for gmail.com: 
_xmpp-client._tcp.gmail.com
(00:19:51) autorecon: done calling purple_account_connect
(00:19:59) util: Writing file prefs.xml to directory 
C:\Users\W7x64\AppData\Roaming\.purple
(00:19:59) util: Writing file 
C:\Users\W7x64\AppData\Roaming\.purple\prefs.xml

If there is a work around solution to the problem, please let me know 
because I'd really like to use the Pidgin service.

Thank you.

On 3/30/2011 3:07 PM, ChO₂ wrote:
> Unfortunately, Pidgin is not really specific about what is causing this
> issue. I have already looked at the source code and I found several
> possible reasons that can lead to this error message.
>
> Please get a debug log and post it here. (You can create a debug log by
> opening the debug window (in the Help menu) and copying what appears in
> that window while you try to connect to Google Talk.) Make sure to
> remove any information from the log that you don't want to make public.
> You should also disconnect any other account before you start logging to
> prevent pollution of your log with unnecessary information.
>
> -------- Weitergeleitete Nachricht --------
> Von: ChO₂<chemistrydioxide at quantentunnel.de>
> An: support at pidgin.im
> Betreff: [Fwd: Re: Cannot connect to GoogleTalk]
> Datum: Wed, 30 Mar 2011 21:51:41 +0200
> Mailer: Evolution 2.30.3
>
> -------- Weitergeleitete Nachricht --------
> Von: Napakorn Athakasehm<napakorn.athakasehm at gmail.com>
> An: ChO₂<chemistrydioxide at quantentunnel.de>
> Betreff: Re: Cannot connect to GoogleTalk
> Datum: Wed, 30 Mar 2011 12:00:16 -0500
>
> It was trying to connect for a few minutes after I enabled the gmail
> account, then this error occurred (as attached)
>
>
> On 3/30/2011 11:41 AM, ChO₂ wrote:
>> What error message do you exactly get?
>>
>> -------- Weitergeleitete Nachricht --------
>> Von: ChO₂<chemistrydioxide at quantentunnel.de>
>> An: support at pidgin.im
>> Betreff: [Fwd: Re: [Fwd: Re: GoogleTalk becomes XMPP]]
>> Datum: Wed, 30 Mar 2011 18:16:04 +0200
>> Mailer: Evolution 2.30.3
>>
>> keeping this on the list
>>
>> -------- Weitergeleitete Nachricht --------
>> Von: Napakorn Athakasehm<napakorn.athakasehm at gmail.com>
>> An: ChO₂<chemistrydioxide at quantentunnel.de>
>> Betreff: Re: [Fwd: Re: GoogleTalk becomes XMPP]
>> Datum: Wed, 30 Mar 2011 11:06:36 -0500
>>
>> No, didn't work.
>> Please see my attached pic of settings for the account.
>> The other accounts (non-gmail) are working perfectly fine. I am also on
>> Win 7 x64.
>>
>> Please help analyze.
>>
>> Thanks.
>> On 3/30/2011 10:59 AM, ChO₂ wrote:
>>> Are you sure that you have entered everything correctly? (many people
>>> manage to find wrong ways of filling in that dialog.)
>>>
>>> You need to put napakorn.athakasehm in the username field.
>>> In the domain field, you put gmail.com. The rest can stay as it is.
>>>
>>> If you still can't connect, there might be a firewall involved.
>>>
>>> If you're sure it's neither a firewall issue nor caused by wrong input,
>>> please write back.
>>>
>>> -------- Weitergeleitete Nachricht --------
>>> Von: ChO₂<chemistrydioxide at quantentunnel.de>
>>> An: support at pidgin.im
>>> Betreff: [Fwd: Re: GoogleTalk becomes XMPP]
>>> Datum: Wed, 30 Mar 2011 17:53:29 +0200
>>> Mailer: Evolution 2.30.3
>>>
>>> keeping this on the list...
>>>
>>> -------- Weitergeleitete Nachricht --------
>>> Von: Napakorn Athakasehm<napakorn.athakasehm at gmail.com>
>>> An: ChO₂<chemistrydioxide at quantentunnel.de>
>>> Betreff: Re: GoogleTalk becomes XMPP
>>> Datum: Wed, 30 Mar 2011 10:50:27 -0500
>>>
>>> Thank you.  I get the idea.
>>> Yeah, somehow I still  couldn't connect to my 2 google talk accounts.
>>> Would you pls help and advice?
>>> It keeps attempting to reconnect, despite the fact that all info has
>>> been correctly input.
>>>
>>> Thank you again. I hope you can help me out.
>>>
>>> Regards.
>>>
>>> On 3/30/2011 7:18 AM, ChO₂ wrote:
>>>> This is by design. GoogleTalk uses XMPP like all other XMPP services
>>>> (e.g. jabber.org, jabber.cz, gmx.net, ...). The GoogleTalk option was
>>>> only added because some people mistakenly thought that GoogleTalk was
>>>> not supported by Pidgin. Are you having trouble with connecting to
>>>> GoogleTalk?
>>>>
>>>> Cheers,
>>>> ChO2
>>>>
>>>> -------- Weitergeleitete Nachricht --------
>>>> Von: Napakorn Athakasehm<napakorn.athakasehm at gmail.com>
>>>> An: support at pidgin.im
>>>> Betreff: a little problem, pls help
>>>> Datum: Wed, 30 Mar 2011 05:25:37 -0500
>>>>
>>>> Hi,
>>>>
>>>>
>>>> Whenever I try to add a Google Talk account, after entering all info,
>>>> the PROTOCOL field won't stay "Google Talk" as selected. Instead, it
>>>> ALWAYS changes to "XMPP"! I tried so many times but Pidgin did the same
>>>> thing. Pls  help/advise.
>>>>
>>>>
>>>> Thanks so much!
>>>> Jak
>>>>
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>>>
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>
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