enable to log in

[PK Singh]

Sir
I am unable to log in with my id i.e pksingh at e2enetworks.in.
Please suggest me a solution to the problem.
The debug window shows the following information:

(12:30:14) *account:* Connecting to account pksingh at e2enetworks.in/.
(12:30:14) *connection:* Connecting. gc = 05638890
(12:30:14) *dnssrv:* querying SRV record for e2enetworks.in: _xmpp-client._
tcp.e2enetworks.in
(12:30:14) *dnssrv:* found 1 SRV entries
(12:30:14) *dnsquery:* Performing DNS lookup for xmpp.e2enetworks.in
(12:30:14) *dnsquery:* IP resolved for xmpp.e2enetworks.in
(12:30:14) *proxy:* Attempting connection to 180.151.0.212
(12:30:14) *proxy:* Connecting to xmpp.e2enetworks.in:5222 with no proxy
(12:30:14) *proxy:* Connection in progress
(12:30:14) *proxy:* Connecting to xmpp.e2enetworks.in:5222.
(12:30:14) *proxy:* Connected to xmpp.e2enetworks.in:5222.
(12:30:14) *jabber:* Sending (pksingh at e2enetworks.in): <?xml version='1.0'
?>
(12:30:14) *jabber:* Sending (pksingh at e2enetworks.in): <stream:stream to='
e2enetworks.in' xmlns='jabber:client' xmlns:stream='
http://etherx.jabber.org/streams' version='1.0'>
(12:30:15) *jabber:* Recv (172): <?xml version='1.0'?><stream:stream
xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams'
id='3103540643' from='e2enetworks.in' version='1.0' xml:lang='en'>
(12:30:15) *jabber:* Recv (292): <stream:features><starttls
xmlns='urn:ietf:params:xml:ns:xmpp-tls'><required/></starttls><mechanisms
xmlns='urn:ietf:params:xml:ns:xmpp-sasl'><mechanism>DIGEST-MD5</mechanism><mechanism>PLAIN</mechanism></mechanisms><register
xmlns='http://jabber.org/features/iq-register'/></stream:features>
(12:30:15) *jabber:* Sending (pksingh at e2enetworks.in): <starttls
xmlns='urn:ietf:params:xml:ns:xmpp-tls'/>
(12:30:15) *jabber:* Recv (50): <proceed
xmlns='urn:ietf:params:xml:ns:xmpp-tls'/>
(12:30:15) *nss:* subject=CN=e2enetworks.in,OU=XMPP,O=E2E Networks Private
Limited,L=Faridabad,ST=Haryana,C=IN issuer=CN=e2enetworks.in,OU=XMPP,O=E2E
Networks Private Limited,L=Faridabad,ST=Haryana,C=IN
(12:30:15) *certificate/x509/tls_cached:* Starting verify for e2enetworks.in
(12:30:15) *certificate/x509/tls_cached:* Checking for cached cert...
(12:30:15) *certificate/x509/tls_cached:* ...Found cached cert
(12:30:15) *nss/x509:* Loading certificate from
C:\Users\e2enetworks\AppData\Roaming\.purple\certificates\x509\tls_peers\
e2enetworks.in
(12:30:15) *certificate/x509/tls_cached:* Peer cert matched cached
(12:30:15) *nss/x509:* Exporting certificate to
C:\Users\e2enetworks\AppData\Roaming\.purple\certificates\x509\tls_peers\
e2enetworks.in
(12:30:15) *util:* Writing file
C:\Users\e2enetworks\AppData\Roaming\.purple\certificates\x509\tls_peers\
e2enetworks.in
(12:30:15) *certificate:* Successfully verified certificate for
e2enetworks.in
(12:30:15) *jabber:* Sending (ssl) (pksingh at e2enetworks.in): <stream:stream
to='e2enetworks.in' xmlns='jabber:client' xmlns:stream='
http://etherx.jabber.org/streams' version='1.0'>
(12:30:15) *jabber:* Recv (ssl)(172): <?xml version='1.0'?><stream:stream
xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams'
id='2637119588' from='e2enetworks.in' version='1.0' xml:lang='en'>
(12:30:15) *jabber:* Recv (ssl)(220): <stream:features><mechanisms
xmlns='urn:ietf:params:xml:ns:xmpp-sasl'><mechanism>DIGEST-MD5</mechanism><mechanism>PLAIN</mechanism></mechanisms><register
xmlns='http://jabber.org/features/iq-register'/></stream:features>
(12:30:15) *sasl:* Mechs found: DIGEST-MD5 PLAIN
(12:30:15) *jabber:* Sending (ssl) (pksingh at e2enetworks.in): <auth
xmlns='urn:ietf:params:xml:ns:xmpp-sasl' mechanism='DIGEST-MD5' xmlns:ga='
http://www.google.com/talk/protocol/auth'
ga:client-uses-full-bind-result='true'/>
(12:30:15) *jabber:* Recv (ssl)(148): <challenge
xmlns='urn:ietf:params:xml:ns:xmpp-sasl'>bm9uY2U9Ijg2MTczODIwNiIscW9wPSJhdXRoIixjaGFyc2V0PXV0Zi04LGFsZ29yaXRobT1tZDUtc2Vzcw==</challenge>
(12:30:15) *sasl:* DIGEST-MD5 client step 2
(12:30:15) *jabber:* Sending (ssl) (pksingh at e2enetworks.in): <response
xmlns='urn:ietf:params:xml:ns:xmpp-sasl'>dXNlcm5hbWU9InBrc2luZ2giLHJlYWxtPSJ4bXBwLmUyZW5ldHdvcmtzLmluIixub25jZT0iODYxNzM4MjA2Iixjbm9uY2U9IklWTjNhM3dYWWs0S2EzME1OZ0VTV0hNT0UzSUhBVHRWUDJzbGV3Qm9haUE9IixuYz0wMDAwMDAwMSxxb3A9YXV0aCxkaWdlc3QtdXJpPSJ4bXBwL3htcHAuZTJlbmV0d29ya3MuaW4iLHJlc3BvbnNlPWE4Mjk0ODM1MDJmYTM1NTVlMjExYjc1MGZlZmQyM2E3LGNoYXJzZXQ9dXRmLTg=</response>
(12:30:15) *jabber:* Recv (ssl)(77): <failure
xmlns='urn:ietf:params:xml:ns:xmpp-sasl'><not-authorized/></failure>
(12:30:15) *sasl:* Mechs found: PLAIN
(12:30:15) *jabber:* Sending (ssl) (pksingh at e2enetworks.in): <auth
xmlns='urn:ietf:params:xml:ns:xmpp-sasl' mechanism='PLAIN' xmlns:ga='
http://www.google.com/talk/protocol/auth'
ga:client-uses-full-bind-result='true'>password removed</auth>
(12:30:15) *jabber:* Recv (ssl)(77): <failure
xmlns='urn:ietf:params:xml:ns:xmpp-sasl'><not-authorized/></failure>
(12:30:15) *connection:* Connection error on 05638890 (reason: 2
description: Not Authorized)
(12:30:15) *account:* Disconnecting account pksingh at e2enetworks.in/(055ECE18)
(12:30:15) *connection:* Disconnecting connection 05638890
(12:30:15) *jabber:* Sending (ssl) (pksingh at e2enetworks.in):
</stream:stream>
(12:30:15) *connection:* Destroying connection 05638890

Thanks & Regards
Pawan kumar singh
E2E Networks pvt. ltd.
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