Links don't open

Jake Lauer jake.lauer at
Mon Dec 10 13:54:03 EST 2012

I just managed to reinstall without any settings being saved by removing
the .purple folder from my AppData files. With a clean, brand new
installation, the problem still persists.

Jake Lauer

On Mon, Dec 10, 2012 at 10:49 AM, Jake Lauer <jake.lauer at> wrote:

> Daniel,
> I have attempted to fix the problem by switching my default browser
> between a few of the ones I have installed, but the problem persists. I
> have tried re-installing, but it seems as though Pidgin remembers something
> about previous installs... is there a way to fully uninstall and reinstall?
> --
> Jake Lauer
> On Sun, Dec 2, 2012 at 9:46 AM, Daniel Atallah <datallah at> wrote:
>> On Sat, Dec 1, 2012 at 7:58 PM, Jake Lauer <jake.lauer at> wrote:
>> > Hi guys,
>> >
>> > I've been using Pidgin for a long time, but recently a problem has
>> cropped
>> > up. I think it might be related to the fact that I switched to Windows 8
>> > from Windows 7 recently. Anyway, now, whenever I click on a link of any
>> kind
>> > in Pidgin, nothing happens. The link turns red/purple like it's active,
>> but
>> > the browser doesn't open. I have to copy the link and paste into a
>> browser
>> > to get it to work. Any ideas?
>> There's unfortunately quite a bit of misinformation in the responses
>> you've gotten so far.
>> The browser usage has never been configurable on Windows; Pidgin
>> simply uses the system browser (and this is known to work on Windows 8
>> - there are a few issues with SSL links not opening correctly, but
>> that's a different issue than what you're reporting).
>> The solution to the type of problem that you're seeing is almost
>> always to reset your default browser in Windows (the best way to do
>> this is to switch the default browser to another browser and then
>> back).
>> The only other possibility that I can think of is that you're running
>> Pidgin as a different user than your desktop session (one common way
>> that this can happen is if you launch Pidgin using the checkbox on the
>> last step of the installer (the ability to do this has now been remove
>> to avoid this, and other problems).
>> -D
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <>

More information about the Support mailing list