can't add buddies

[Lee Murray]

It is telling me that I already added that buddy and do I want to merge accounts. I said Yes, but I am not seeing the buddy listed in the main window. How do I get the buddy to appear in the main window list? I added her to the Buddies group.

Thank you,
Lee

From: Lee Murray
Sent: Thursday, May 10, 2012 10:16 AM
To: 'support at pidgin.im'
Subject: can't add buddies

Hello,

I have managed to get the client to add my account, but I can't see any lists for group rooms, and I can't add anyone else as a buddy.

I looked at the instructions, and the form that comes up when I click on Add Buddy. Thought I filled it in correctly, but it does nothing. I tried adding the other person as an account, but of course I don't know their password so that can't be right. All I have is the person's email address and I know their alias. But I can't get anywhere. I don't even know enough to know what to ask you~!

Can you please help? What do I need?

Thanks,
Lee
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://pidgin.im/pipermail/support/attachments/20120510/009fc24b/attachment-0002.html>