Unable to add a working contact in pidgin

[Jim Maddock]

I need to add a contact to pidgin, but it fails.  Can't find relevant entry on Pidgin FAQ nor Bug Tracking.

 

Kind of important.  This person is my boss.  (pamela.rietz at oracle.com)

 

Symptoms:

-        Contact name shows, but status is "Offline".all the time.

o   She tells me she 

§  is constantly using Pidgin

§  has attempted to add me but is getting errors

-        When I selecting "Get Info" on the grayed-out contact, Buddy Information / Info for window shows "Retrieving." but does not return data. (see screen shot below)

-        Have removed, and added this contact twice.  No changes to above symptoms

 



 

 

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