Issues receiving incoming messages

[Shlomi Fish]

Hi Ms. Chase,

On Thu, 17 Jan 2013 16:03:45 -0500
"Chase, Sarah" <sarah.chase at brondell.com> wrote:

> Hello,
> 
> We are using the Pidgin system to communicate with customers. We have 2
> associates online to help, though I'm not getting any of the messages,
> only my coworker. I tried to look up your FAQ and online support, but it
> was awful. 

What is your operating system? Which instant messaging protocol are you using?
What is your version of Pidgin? Does the same thing work in other IM clients
(see
http://www.shlomifish.org/open-source/resources/networking-clients/#instant-messaging
).

Regards,

	Shlomi Fish

> 
>  
> 
> Hopefully someone can get back to me with some troubleshooting so we can
> be up and running again.
> 
>  
> 
> Thanks!
> 
>  
> 
> Sarah Chase
> 
> 888.542.3355 ex109
> 
> sarah.chase at brondell.com
> 
>   <http://www.brondell.com/> 
> 
>  
> 



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Shlomi Fish       http://www.shlomifish.org/
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