Support Digest, Vol 74, Issue 20

Fri Oct 18 12:18:00 EDT 2013

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From: Support [mailto:support-bounces at pidgin.im] On Behalf Of support-request at pidgin.im
Sent: 18 October 2013 17:00
To: support at pidgin.im
Subject: Support Digest, Vol 74, Issue 20

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Today's Topics:

   1. Re: Files Transfer Proxy (Mark Doliner)
   2. Re: Integrating Gmail chat (Mark Doliner)
   3. Re: Integrating Gmail chat (Mark Doliner)

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Message: 1
Date: Fri, 18 Oct 2013 00:21:13 -0700
From: Mark Doliner <mark at kingant.net>
To: Sherly Hunter <sherlyhunter at yahoo.com>
Cc: "support at pidgin.im" <support at pidgin.im>
Subject: Re: Files Transfer Proxy
Message-ID:
        <CAPZ8mV56u5PTUHv4UBgmpD7i6J=fbyBtLM=XMq52TZGwMv3pew at mail.gmail.com>
Content-Type: text/plain; charset=UTF-8

On Thu, Oct 10, 2013 at 7:49 AM, Sherly Hunter <sherlyhunter at yahoo.com> wrote:
> I would like to ask what is the Proxy Transfer Files on Pidgin? and
> can I disable it?

Is this on the Advanced tab when modifying the settings for an XMPP account? If so, I believe this is an optional proxy server that can be used to assist in sending or receiving a file, in the case where the sender and receiver and unable to establish a connection directly to each other e.g. due to both being behind firewalls or home routers.

I believe you can disable it by leaving the field empty (deleting the value).

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Message: 2
Date: Fri, 18 Oct 2013 00:24:15 -0700
From: Mark Doliner <mark at kingant.net>
To: "Tapas Ray [Gmail]" <tapasrayx at gmail.com>
Cc: "support at pidgin.im" <support at pidgin.im>
Subject: Re: Integrating Gmail chat
Message-ID:
        <CAPZ8mV5xS1S7dSk9MLYywXaq88G6JGSHNqZoX9MZ93WgPTAdwQ at mail.gmail.com>
Content-Type: text/plain; charset=UTF-8

On Fri, Oct 11, 2013 at 1:29 AM, Tapas Ray [Gmail] <tapasrayx at gmail.com> wrote:
> Hello! I have integrated Facebook chat with Pidgin without a hitch,
> but Gmail chat refuses to be authenticated. I am using the correct
> username and password. Please help!

Hi Tapas. Do you get an error message? What does it say?

Note that if two factor authentication is enabled for your Gmail account then you'll need to generate an application specific password from https://accounts.google.com/IssuedAuthSubTokens?hide_authsub=1
and use that to connect.

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Message: 3
Date: Fri, 18 Oct 2013 00:49:17 -0700
From: Mark Doliner <mark at kingant.net>
To: "Tapas Ray [Gmail]" <tapasrayx at gmail.com>
Cc: "support at pidgin.im" <support at pidgin.im>
Subject: Re: Integrating Gmail chat
Message-ID:
        <CAPZ8mV4+UwWx9QNZ59gT5=-g0ba3uTz+x+gE27WbxK0ksGKxPA at mail.gmail.com>
Content-Type: text/plain; charset=UTF-8

On Fri, Oct 18, 2013 at 12:44 AM, Tapas Ray [Gmail] <tapasrayx at gmail.com> wrote:
> Thanks for your response. When I click on the 'Re-enable' button in
> Pidgin, the error message says "Not authorized".

That sounds like the standard "incorrect username or password" error.
Are you sure you're using the correct credentials? (And using an application-specific password if using two factor authentication.)

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End of Support Digest, Vol 74, Issue 20
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