Unable to log in to Pidgin

David Woolley forums at david-woolley.me.uk
Fri Aug 29 14:43:00 EDT 2014

On 29/08/14 19:35, Dina Rager wrote:
> I am unable to log in to Pidgin. I’ve changed my password twice. I’ve
> uninstalled and reinstalled the Pidgin app. I’ve worked with my IT
> department to make sure we didn’t have any firewall issues or anything
> blocking Pidgin. I am the only person on my 17 person chat team who
> cannot log on. Please help!

Pidgin is not something to which you can log in.  It is a tool that can 
let you log in to an instant messaging service, and you need to solve 
the problem for that specific service.

You haven't said which service, but it seems possible that it is one run 
by your company.  In that case, you need to go back to the IT 
department.  If they cannot solve the problem, they could try coming 
back to this mailing list, with the full technical information needed to 
debug the problem.

If you are using a public service, like AOL's, you will need to provide 
the debugging logs, with any sensitive information redacted (this is a 
public mailing list, and everything written here gets archived in many 
places on the internet).


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