Log in difficulties.

[Tres Finocchiaro]

@Cody,

These emails go to a public community supported mailing list for a free
software product called "Pidgin". For proper support, you should always ask
your IT department or contractor first as we do not have access to your
account.

If by chance you are using Office Communicator, I've been able to sign in
by disabling encryption<http://4.bp.blogspot.com/_9hmP3Ho0t14/TLSil-WC06I/AAAAAAAAAc8/JgmiMpD2hzw/s1600/Screenshot-Add+Account-1.png>
and
switching to TCP.

This is a security risk though and you should contact your internal IT
department before making any changes to your client.




- Tres.Finocchiaro at gmail.com


On Thu, Jan 16, 2014 at 10:05 AM, Cody Lawson <cody.lawson at bisonline.com>wrote:

> Hello,
>
>                 My company uses pidgin as an inter-office communication
> tool and I am having difficulties with the software. When I try to open
> pidgin, it brings ups a message, “accept certificate for (my company), this
> certificate could not be validated. Check that my computer’s date and time
> are accurate”.  If I accept or reject, it doesn’t bring the window with our
> chat or the buddy list. I have tried uninstalling and reinstalling several
> times as well as creating a new account. I can’t seem to do a fresh install
> as pidgin continues to try to use the account information that is for some
> reason locked up. Thank you for your time.
>
>
>
>
>
> Cody Lawson
>
> Clerk Application Specialist
>
> Business Information Systems
>
> 866-514-5200
>
>
>
>
>
>
>
> _______________________________________________
> Support at pidgin.im mailing list
> Want to unsubscribe?  Use this link:
> https://pidgin.im/cgi-bin/mailman/listinfo/support
>
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