Pidgin disabled after payment

Olark Support premiumsupport at
Wed Jan 22 09:33:15 EST 2014

Hi There,

No authorized means your login  credentials weren't accepted

Follow this short setup process to get set up with Pidgin to answer Olark chats.  It's pretty easy but each step must be followed exactly.

Go here to download Pidgin:

If you already have Pidgin downloaded and installed on your computer:

1. launch pidgin
2. add account
3. XMPP (chat protocol from drop down menu)
4. username  (username only, no
5. Olark password
6  Domain =
7. resource = pidgin


Let me know if there's anything else I can help you with.

Bill T


On Wed, Jan 22, 2014 at 10:18 AM, Nicole Zaharia <nicole.zaharia at> wrote:
> Hello,

We payed one hour ago the fee for our chat. But the chat sttoped working. I
attacht the error printscreen. Please help me as soon as possible.

---------- Forwarded message ----------
From: Pin Payments <support at>
Date: Wed, Jan 22, 2014 at 10:36 AM
Subject: Your Olark Receipt: $288.00 Bronze (2 Years)
To: "alex at" <alex at>

Here's your latest receipt for Olark live chat. You can view your
and previous invoices at:

We want to make sure we're doing all we can to make you love using Olark
day. We'd love it if you sent any questions & suggestions to
support at

Our friendly team is full of great ideas for getting the most out of your
chat, so come chat with us - we're here to help.

Your plan: Bronze (2 Years)

• 1 Operator
• 10 Simultaneous Visitors
• Visitor Details
• Unlimited Conversations
• Conversation Transcripts
• Offline Messages
• CRM Integration
• Email Support

Every 24 months: $288.00

You purchased this subscription on January 22, 2014 at 08:34 UTC. It will
start immediately and will auto-renew on January 21, 2016 (before your
subscription expires to ensure a continuous subscription).

Thanks for being a part of what makes Olark a great place to work.

- The Olark Team

O zi buna,

*Nicole Zaharia0726 740
<>Inchiriere si vanzare portbagaje auto THULE &
suporti, biciclele & caiace, remorci & ruloteOrganizare evenimente sportive
in aer liber & Programe recompensare si motivare angajati *

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