Pidgin disabled after payment

Nicole Zaharia nicole.zaharia at aventuria.ro
Wed Jan 22 10:05:21 EST 2014


I did not change anything, it worked today before payment. After we pay the
tax fee, it stoped working. We have Pidgin instaled on 3 PC's and on no one
can't log. Same error on all. All computers have the same settings that you
suggested.
I payed today 288$  for 2 years and stop working!
No chat no money...please help!







O zi buna,











*Nicole Zaharia0726 740 638www.aventuria.ro
<http://www.aventuria.ro>Inchiriere si vanzare portbagaje auto THULE &
suporti, biciclele & caiace, remorci & ruloteOrganizare evenimente sportive
in aer liber & Programe recompensare si motivare angajati *


On Wed, Jan 22, 2014 at 4:33 PM, Olark Support <premiumsupport at olark.com>wrote:

> __________________________________
> Hi There,
>
> No authorized means your login credentials weren't accepted
>
> Follow this short setup process to get set up with Pidgin to answer Olark
> chats. It's pretty easy but each step must be followed exactly.
>
> Go here to download Pidgin:
> https://www.olark.com/install/pidgin
>
> If you already have Pidgin downloaded and installed on your computer:
>
> 1. launch pidgin
> 2. add account
> 3. XMPP (chat protocol from drop down menu)
> 4. username (username only, no @olark.com)
> 5. Olark password
> 6 Domain = olark.com
> 7. resource = pidgin
>
> <save>
>
> Let me know if there's anything else I can help you with.
>
> Bill T
>
> Cheers,
>
>
>
> On Wed, Jan 22, 2014 at 10:18 AM, Nicole Zaharia <
> nicole.zaharia at aventuria.ro> wrote:
>
>> Hello,
>>
>> We payed one hour ago the fee for our chat. But the chat sttoped working.
>> I
>> attacht the error printscreen. Please help me as soon as possible.
>>
>>
>>
>> ---------- Forwarded message ----------
>> From: Pin Payments <support at pinpayments.com>
>> Date: Wed, Jan 22, 2014 at 10:36 AM
>> Subject: Your Olark Receipt: $288.00 Bronze (2 Years)
>> To: "alex at aventuria.ro" <alex at aventuria.ro>
>>
>>
>> Here's your latest receipt for Olark live chat. You can view your
>> subscription
>> and previous invoices at:
>> https://www.olark.com/billing
>>
>> We want to make sure we're doing all we can to make you love using Olark
>> every
>> day. We'd love it if you sent any questions & suggestions to
>> support at olark.com
>>
>> Our friendly team is full of great ideas for getting the most out of your
>> live
>> chat, so come chat with us - we're here to help.
>>
>>
>> ------------------------------
>> ---------------
>> Your plan: Bronze (2 Years)
>> ---------------------------------------------
>>
>> • 1 Operator
>> • 10 Simultaneous Visitors
>> • Visitor Details
>> • Unlimited Conversations
>> • Conversation Transcripts
>> • Offline Messages
>> • CRM Integration
>> • Email Support
>>
>> Every 24 months: $288.00
>>
>> You purchased this subscription on January 22, 2014 at 08:34 UTC. It will
>> start immediately and will auto-renew on January 21, 2016 (before your
>> subscription expires to ensure a continuous subscription).
>>
>> Thanks for being a part of what makes Olark a great place to work.
>>
>> - The Olark Team
>> http://olark.com
>>
>>
>> O zi buna,
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *Nicole Zaharia0726 740 638www.aventuria.ro
>> <http://www.aventuria.ro>Inchiriere si vanzare portbagaje auto THULE &
>> suporti, biciclele & caiace, remorci & ruloteOrganizare evenimente
>> sportive
>> in aer liber & Programe recompensare si motivare angajati *
>>
>>
>
> [[6d08e60883d3285c9d48e2109a0bee267ac1ae8d-194635232]]
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