unable to access account

[Shauna Ivery]

I was not asking for the password to be sent I was advising that I have sent request to reset twice and have not been sent the link to do that . So please advise why the link has not been sent and if it has been sent and I have not received it then is there a way to delete the entire profile and start over ? 

-----Original Message-----
From: David Woolley [mailto:forums at david-woolley.me.uk] 
Sent: Thursday, June 19, 2014 6:04 PM
To: Shauna Ivery; support at pidgin.im
Subject: Re: unable to access account

On 19/06/14 22:51, Shauna Ivery wrote:
> Username is sivery at firstcomm.com <mailto:sivery at firstcomm.com> forgot 
> password - request new password but was not sent to email on file - 
> sivery at firstcomm.com <mailto:sivery at firstcomm.com>. Please advise 
> thanks

Contact your service operator.

Asking on this mailing list is like asking Microsoft to reset your bank password just because you use Internet Explorer to access their online banking.