unable to access account

[Michael Secord]

On 6/19/2014 19:24 Shauna Ivery <sivery at firstcomm.com> said unto 
support at pidgin.im <support at pidgin.im>:

> I was not asking for the password to be sent I was advising that I have sent request to reset twice and have not been sent the link to do that . So please advise why the link has not been sent and if it has been sent and I have not received it then is there a way to delete the entire profile and start over ?
>

David's earlier response still stands. Pidgin does not operate any 
services, thusly this community mailing list has absolutely zero access 
to any service providers and thusly username and password information, 
including reset requests, cannot be fulfilled in any fashion by this 
mailing list.

Again, reaching out to the support for whatever service provider you're 
using is the best course of action. This list cannot help in any fashion.

> -----Original Message-----
> From: David Woolley [mailto:forums at david-woolley.me.uk]
> Sent: Thursday, June 19, 2014 6:04 PM
> To: Shauna Ivery; support at pidgin.im
> Subject: Re: unable to access account
>
> On 19/06/14 22:51, Shauna Ivery wrote:
>> Username is sivery at firstcomm.com <mailto:sivery at firstcomm.com> forgot
>> password - request new password but was not sent to email on file -
>> sivery at firstcomm.com <mailto:sivery at firstcomm.com>. Please advise
>> thanks
>
> Contact your service operator.
>
> Asking on this mailing list is like asking Microsoft to reset your bank password just because you use Internet Explorer to access their online banking.
>
>
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